Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Solutions Contributor.
India Jobs Expertini

Urgent! Customer Solutions Contributor Job Opening In India, India – Now Hiring SM Record

Customer Solutions Contributor



Job description

Company Description

SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.

Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age.

We ensure that rights owners receive fair compensation through our commitment to Transparency and Efficiency.

Our platform provides clarity on deal terms and detailed information on royalty collection.
Role Description

This is a full-time remote role for a Customer Support Specialist.

The Customer Support Specialist will be responsible for addressing customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining high standards of communication and problem resolution.

Daily tasks include troubleshooting issues, guiding users through solutions, and documenting customer interactions for continuous improvement.
Qualifications

  • Customer Support, Customer Satisfaction skills
  • Interpersonal Skills, strong communication abilities
  • Technical Support, Analytical Skills
  • Experience with customer relationship management (CRM) software is a plus
  • Ability to work independently and remotely
  • Previous experience in the music industry is beneficial
  • Anyone can apply for this role.
Benifit
.

Certificate
.

Work based stipend
.

Article about work in website


Required Skill Profession

Information And Record Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Customer Solutions Potential: Insight & Career Growth Guide