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Urgent! Customer Success Manager [24/10/2025] Job Opening In Noida – Now Hiring Kovaion Consulting
In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention.
They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth.
This unique role combines the strategic relationship management of a Customer Success Manager (CSM) with the project execution expertise of a Project Manager.
You'll be responsible for ensuring customer success throughout the entire lifecycle, from onboarding to ongoing optimization.
We’re looking for a Customer Success Manager (CSM) with a passion for driving value, creating impact, and helping clients succeed — specifically in the Oracle Fusion HCM space.
Job Responsibilities:
Acting as a trusted advisor, understanding customer needs and goals
Ownership of multiple project accounts
Proactively identifying and resolving customer(s) issues
Handling the Project Team and ensuring Project Deliverables
Monitoring customer health and proactively addressing churn risk
Tracking key customer success metrics and reporting on progress
Educating customers on best practices
Work directly with the Project Team to plan and execute scheduled activities.
Create and execute project work plans and revise them as appropriate to meet changing needs and requirements.
Actively monitor and track progress toward objectives and project scope,
Plan and schedule project timelines and milestones.
Identify tasks and resources needed, assign individual responsibilities, and manage resources on assigned tasks.
Facilitate team and user meetings effectively.
Ensure project documents are complete, current, and stored appropriately.
Identifying upsell and cross-sell opportunities to increase customer lifetime value
Required Experience:
8 - 12 Years' experience working in Oracle Landscape.
Strong communication and interpersonal skills
Ability to build trust and rapport with customers
Excellent problem-solving and analytical skills
Proactive and resourceful approach
Deep understanding of the company's product or service
Customer-centric mindset
Proven experience in customer success or project management (or both)
Strong understanding of project management methodologies (e.g., Agile, Waterfall)
Excellent communication, interpersonal, and relationship-building skills
Ability to manage multiple priorities and deadlines in a fast-paced environment
Proactive, resourceful, and data-driven approach to problem-solving
Deep understanding of the company's product or service
Strong interpersonal skills.
Strong track record of meeting project objectives.
Ability to adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
This role is ideal for a highly motivated and organized individual who thrives in a customer-centric environment.
You'll have the opportunity to wear two hats, driving project success while fostering long-lasting customer relationships (it involves 80% delivery and 20% sales)
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Unlock Your Customer Success Potential: Insight & Career Growth Guide
Real-time Customer Success Jobs Trends in Noida, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Noida, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 34591 jobs in India and 498 jobs in Noida. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Kovaion Consulting is currently hiring and seeking a Customer Success Manager [24/10/2025] to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Success Manager [24/10/2025] Jobs Noida.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kovaion Consulting adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Success Manager [24/10/2025] Jobs India varies, but the pay scale is rated "Standard" in Noida. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Success Manager [24/10/2025] typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Success Manager [24/10/2025] interview at Kovaion Consulting, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kovaion Consulting's products or services and be prepared to discuss how you can contribute to their success.
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