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Customer Support Job Opening In Chennai – Now Hiring Kivi-Tronics Consulting


Job description

Job Description

Key Responsibilities

·       Respond promptly to customer inquiries through calls, emails, and chat.

·       Make outbound calls to clients as and when required for follow-ups, confirmations, and relationship management.

·       Provide accurate information and effective solutions to customer issues.

·       Coordinate with internal departments to resolve queries efficiently.

·       Maintain records of customer interactions and follow up as necessary.

·       Ensure a high level of customer satisfaction by delivering professional and courteous service.

·       Support in post-conference communication and feedback collection.

·       Adhere to company policies, processes, and service quality standards.



Requirements

·       Bachelor’s degree in any discipline.

·       Freshers and candidates with prior customer service or tele calling experience are welcome.

·       Excellent verbal and written communication skills in English.

·       Strong problem-solving abilities and a positive attitude.

·       Ability to work effectively both independently and as part of a team.

·       Good organizational skills with attention to detail.

Basic proficiency in MS Office tools; familiarity with CRM systems is an advantage




Requirements
Customer Support and Tele calling experience

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Chennai, India, highlighting market share and opportunities for professionals in Customer Support roles.

72495 Jobs in India
72495
1703 Jobs in Chennai
1703
Download Customer Support Jobs Trends in Chennai and India

Are You Looking for Customer Support Job?

Great news! is currently hiring and seeking a Customer Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kivi-Tronics Consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Customer Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support?

Key qualifications for Customer Support typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support?

To improve your chances of getting hired for Customer Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Job Success

Kivi-Tronics Consulting interview tips for Customer Support

Here are some tips to help you prepare for and ace your Customer Support job interview:

Before the Interview:

Research: Learn about the Kivi-Tronics Consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support interview at Kivi-Tronics Consulting, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kivi-Tronics Consulting's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Positions

Setting up job alerts for Customer Support is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!