- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support Executive (B2B SaaS Support).
Urgent! Customer Support Executive (B2B SaaS Support) Job Opening In Bengaluru – Now Hiring PluginHive
We’re hiring a Customer Support Executive (B2B SaaS Support) — full-time, work from our office in Kasturi Nagar, Bangalore.
At PluginHive (Solvilor Technologies Pvt Ltd) , we power over 600K+ shipments every month for merchants on Shopify, WooCommerce, and AdobeCommerce.
Our apps integrate with global carriers like FedEx, UPS, Delhivery, and Amazon , helping businesses automate and scale their shipping operations.
We’re looking for a Customer Support Executive with 2+ years of real experience supporting USA-based B2B customers.
This is not B2C or telesales — it’s genuine product and technical support through email, chat, and on-call assistance (no cold calls).
What You’ll Do:
Provide email, chat, and on-call support to B2B customers (mostly US-based merchants)
Troubleshoot and resolve product and configuration issues for Shopify, WooCommerce, and AdobeCommerce users
Collaborate with internal product and tech teams for escalations and feedback
Maintain structured case records using Zendesk or similar tools
Requirements:
Minimum 2 years of B2B SaaS or technical support experience , preferably with US clients
Excellent written and spoken English communication
Strong problem-solving and debugging skills
Familiarity with eCommerce platforms (Shopify, WooCommerce, Magento) is a plus
Comfortable working night shifts (US hours)
Preferred:
Experience using support tools like Zendesk, Freshdesk, or Intercom
You’ll be working with real merchants — solving meaningful problems every day, not following scripts.
Apply with your résumé or message me directly on LinkedIn:
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 72496 jobs in India and 6057 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PluginHive is currently hiring and seeking a Customer Support Executive (B2B SaaS Support) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Executive (B2B SaaS Support) Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PluginHive adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Executive (B2B SaaS Support) Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Executive (B2B SaaS Support) typically include Software Development and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Executive (B2B SaaS Support), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Executive (B2B SaaS Support) interview at PluginHive, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PluginHive's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Support Executive (B2B SaaS Support) is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!