Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support Executive (Entry Level).
India Jobs Expertini

Urgent! Customer Support Executive (Entry Level) Job Opening In Chittoor – Now Hiring The Golden Rise

Customer Support Executive (Entry Level)



Job description

<p><strong>Company Overview:</strong><br />
The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm.

We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success.</p> <p><strong>Position Summary:</strong><br />
We are seeking a dedicated and customer-focused <strong>Customer Support Executive</strong> to join our team.

This role is ideal for individuals passionate about delivering exceptional service and ensuring customer satisfaction.

As a Customer Support Executive, you will act as the primary point of contact for customers, resolving their queries and providing support to enhance their experience with the company.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Customer Interaction:</strong> Respond to customer inquiries via phone, email, or chat promptly and professionally.</li> <li><strong>Issue Resolution:</strong> Address and resolve customer concerns, complaints, and technical issues efficiently, ensuring a high level of satisfaction.</li> <li><strong>Product Knowledge:</strong> Develop a thorough understanding of the company's services to provide accurate and comprehensive information to customers.</li> <li><strong>Documentation:</strong> Maintain detailed and accurate records of customer interactions and transactions in the CRM system.</li> <li><strong>Feedback Management:</strong> Collect and document customer feedback to identify areas for service improvement.</li> <li><strong>Collaboration:</strong> Work closely with other teams to ensure seamless resolution of customer issues and process improvement.</li> <li><strong>Proactive Support:</strong> Identify recurring issues and suggest preventive measures to enhance the customer experience.</li>
</ul> <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor's degree in any field.</li> <li>Prior experience in customer support or a related role is preferred.</li> <li>Excellent verbal and written communication skills in English.</li> <li>Strong problem-solving abilities and a customer-first mindset.</li> <li>Proficiency in using CRM tools and basic computer applications.</li> <li>Ability to work in a fast-paced, team-oriented environment.</li> <li>Patience, empathy, and a positive attitude towards customer interactions.</li>
</ul> <p><strong>What We Offer:</strong></p> <ul> <li>Competitive salary and performance-based incentives.</li> <li>Comprehensive training to equip you with the skills needed for success.</li> <li>Opportunities for professional growth and career advancement.</li> <li>A supportive and inclusive work environment.</li>
</ul> <p><strong>Location:</strong> Gachibowli, Hyderabad</p> <p><strong>Application Process:</strong><br />
Interested candidates should apply by submitting their resume and a cover letter outlining their qualifications and interest in the Customer Support Executive role at The Golden Rise's career portal.</p>


Required Skill Profession

Information And Record Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Customer Support Potential: Insight & Career Growth Guide