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Customer Support - Internship Job Opening In Chennai – Now Hiring Notion Press Media Pvt. Ltd


Job description

Overview:


Notion Press Platform, a rapidly expanding SaaS product from Notion Press, India's leading self publishing platform, empowers aspiring authors to publish their work with ease. 


We are looking for an enthusiastic Product Support Associate to join our team and play a vital role in supporting our users while helping to grow the platform through user insights and upselling opportunities.


Role & Responsibilities:

-Assist platform users by addressing their queries and concerns via email and phone calls, ensuring a seamless experience for authors

-Proactively upsell premium packages and add-on services, increasing awareness of the platform's offerings

-Educate users about additional publishing services such as cover design, marketing packages, and distribution options

-Gather insights from users on their experience, identifying what works well and areas needing improvement

-Share valuable user feedback with internal teams to inform product improvements and enhance user experience.


Requirements:


-Strong communication skills (verbal and written) for effectively assisting users and conveying information clearly

-Fluency in Hindi (speaking is essential; reading and writing are advantageous) to engage with users 

-A customer-first mindset, with a genuine passion for helping users succeed.

-A proactive attitude toward upselling and promoting high value services.

-Ability to gather insights from user interactions and report key findings to the team.

-Willingness to learn and adapt in a fast paced environment.




Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Chennai, India, highlighting market share and opportunities for professionals in Customer Support roles.

72496 Jobs in India
72496
1703 Jobs in Chennai
1703
Download Customer Support Jobs Trends in Chennai and India

Are You Looking for Customer Support Internship Job?

Great news! is currently hiring and seeking a Customer Support Internship to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Notion Press Media Pvt. Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Customer Support Internship Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Internship?

Key qualifications for Customer Support Internship typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Internship?

To improve your chances of getting hired for Customer Support Internship, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Internship Job Success

Notion Press Media Pvt. Ltd interview tips for Customer Support   Internship

Here are some tips to help you prepare for and ace your Customer Support Internship job interview:

Before the Interview:

Research: Learn about the Notion Press Media Pvt. Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Internship interview at Notion Press Media Pvt. Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Notion Press Media Pvt. Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Internship Positions

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