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Urgent! Customer Support Supervisor Job Opening In Erode – Now Hiring Jet Stream Ent.

Customer Support Supervisor



Job description

Advance Your Career as a Technical Customer Support Supervisor


Are you an experienced professional with a strong passion for leading technical customer support teams?

We are looking for a dedicated individual to join our team as a Supervisor for Technical Customer Support, guiding our team to deliver exceptional service to our cable TV customers.


What We're Looking For:

- Educational Background: A bachelor's degree in a relevant field is preferred.


- Experience: A minimum of 5–6 years of experience in technical support, with a focus on helping customers troubleshoot devices and services across the technical and entertainment industry (e.g., streaming devices, Android boxes, smart TVs, mobile devices, and related technologies) via phone and email.


- Leadership Skills: Proven ability to manage and mentor a team, ensuring efficient and high-quality customer support.


- Problem-Solving: Strong analytical skills and the ability to diagnose and resolve technical challenges swiftly.


- Communication: Excellent verbal and written communication skills to guide the team in providing clear and effective support.


- Technical Knowledge: Solid understanding of mobile devices, Tv boxes, and related technologies.


Responsibilities:

- Lead and oversee the technical support team, providing guidance and support to ensure exceptional customer service.


- Assist the team in diagnosing and resolving complex technical issues efficiently.


- Collaborate with other departments to streamline processes and contribute to service quality improvement.


- Stay current with industry trends and advancements to help elevate our support standards.


Perks:

- Competitive salary of 8-11 LPA and performance-based bonuses.


- Opportunities for ongoing training and professional development.


How to Apply:

If you are ready to lead our technical support team to new heights, we encourage you to apply or send us your resume at hiring@jetstreament.com.

Only qualified candidates will be contacted for interviews.

We appreciate your interest in joining our team!


Required Skill Profession

Supervisors Of Office And Administrative Support Workers



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    Unlock Your Customer Support Potential: Insight & Career Growth Guide


  • Real-time Customer Support Jobs Trends in Erode, India (Graphical Representation)

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