Experience: 4 – 10 Years
Work Location: Hyderabad
Work Mode: Work from Office
Primary Skills:
- Routing & Switching: Strong understanding of L2/L3 networking
- Load Balancers/WAF: Hands-on experience with A10, F5, Citrix NetScaler
- Firewalls: Working knowledge of FortiGate, Palo Alto, Cisco ASA, Checkpoint
- Switches: Configuration and troubleshooting on Dell and Cisco switches
- Virtualization Networking: VMware Networking concepts
- Cloud Networking:
- Azure: VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher
- AWS, OCI, GCP: Exposure to networking services on these platforms
Job Responsibilities:
- Design and implement complex network architectures and cloud network solutions
- Actively troubleshoot and resolve customer issues related to on-prem and cloud networks
- Plan and execute deep-dive technical activities and lead network-related projects
- Manage and close support cases efficiently using internal ticketing systems
- Ensure SLA compliance, incident lifecycle management, and knowledge base contributions
- Drive process improvement and maintain documentation in the central repository
- Participate in on-call support rotation
- Collaborate cross-functionally to align network infrastructure with business needs
- Mentor team members and share technical knowledge through how-to guides and meetings
Requirements:
- Hands-on experience in routing, switching, and firewall/load balancer technologies
- Strong background in hyperscale cloud networking (Azure mandatory;
AWS, OCI, GCP desirable) - Exposure to ITIL practices;
ITIL certification is aplus - Experience working with ticketing tools and monitoring systems
- Excellent communication and presentation skills
- Ability to handle client interactions, understand requirements, and suggest solutions
- Must be self-driven, proactive, and capable of managing deadlines
Certifications (Preferred):
- Cisco CCNP (preferred) or multiple CCNA certifications
- CCIE (desirable)
- Azure / AWS certifications are an added advantage
- ITIL Foundation certification