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Urgent! Dailer- Software Engineer Job Opening In New Delhi – Now Hiring Credgenics
About Credgenics:
Credgenics is India’s first of its kind NPA resolution platform backed by credible investors including Accel Partners and Titan Capital.
We work with financial institutions, Banks, NBFCs & Digital lending firms to improve the efficiency of their collection using technology, automation intelligence and optimal legal routes to facilitate the resolution of stressed assets.
With all major banks and NBFCs as our clients, our SaaS-based collections platform helps them efficiently improve their NPA, geographic reach and customer experience.
We count most of India's lending majors as our clients such as ICICI Bank, Axis Bank, Bank of Baroda, etc and have been able to grow 100% MoM consistently even among the pandemic.
About the Role:
We are looking for a talented and motivated Software Engineer with a strong background in dialer systems, VoIP technologies, and telephony platforms.
You will be responsible for designing, developing, maintaining, and scaling outbound/inbound dialers and integrating with telecom infrastructure like Asterisk, Kamailio, FreeSWITCH, and SIP providers.
This role is critical in ensuring high call connectivity, intelligent routing, and platform stability.
Key Responsibilities:
- Design and implement scalable and fault-tolerant dialer solutions (predictive, progressive, preview).
- Integrate with telecom platforms such as Asterisk, Kamailio, FreeSWITCH, or Genesys.
- Work with SIP protocols, RTP, and media negotiation.
- Develop APIs and services for dialer configuration, campaign management, and reporting.
- Optimize call routing, pacing algorithms, retry logic, and contact prioritization.
- Monitor and improve system performance, call success rates, and error handling.
- Collaborate with QA, DevOps, and Product teams for feature releases and production support.
- Build tools for campaign reporting, agent performance tracking, and real-time monitoring.
- Ensure regulatory compliance (DNC, TRAI, TCPA, etc.) in dialer behavior.
Required Skills & Experience:
- 5+ years of experience in backend development with focus on telephony/dialer systems.
- Strong experience with Asterisk, Kamailio, or FreeSWITCH.
- Proficiency in Python, Node.js, Go, or Java.
- Solid understanding of SIP, RTP, STUN/TURN, ICE, and related protocols.
- Experience with MySQL/PostgreSQL, Redis, and message queues like Kafka or RabbitMQ.
- Knowledge of campaign management, lead prioritization, call pacing algorithms.
- Familiarity with tools like sngrep, Wireshark, or Homer for SIP debugging.
- Experience with cloud platforms (AWS/GCP), containerization (Docker), and CI/CD.
Why Join Us?
- Opportunity to work on high-impact telephony systems at scale.
- Collaborate with a fast-paced and dynamic engineering team.
- Make a direct impact on customer experience and business outcomes.
- Learn and grow with exposure to modern VoIP stacks and cloud telephony.
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Unlock Your Dailer Software Potential: Insight & Career Growth Guide
Real-time Dailer Software Jobs Trends in New Delhi, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Dailer Software in New Delhi, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 136327 jobs in India and 4410 jobs in New Delhi. This comprehensive analysis highlights market share and opportunities for professionals in Dailer Software roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Credgenics is currently hiring and seeking a Dailer Software Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Dailer Software Engineer Jobs New Delhi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Credgenics adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Dailer Software Engineer Jobs India varies, but the pay scale is rated "Standard" in New Delhi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Dailer Software Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Dailer Software Engineer interview at Credgenics, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Credgenics's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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