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Data Analytics & Collections Strategy Job Opening In Mumbai – Now Hiring Pepper Advantage


Job description

About Pepper Advantage India

At Pepper Advantage India, you’ll be part of a global fintech innovator that’s shaping the future of

credit risk management.

We offer an entrepreneurial environment, a collaborative culture, and

the opportunity to build impact at scale.


About the role

The AVP – Data Analytics & Collections Strategy will lead the analytical and strategic initiatives that drive the performance and effectiveness of Pepper Advantage’s collections operations.

The incumbent will be responsible for developing, implementing, and continuously improving data-driven strategies, segmentation models, and performance frameworks that enable superior recoveries, cost efficiency, and client satisfaction.

This is a strategic leadership role requiring strong analytical acumen, hands-on technical skills, and a deep understanding of collections dynamics across retail loan portfolios.



Main Responsibilities

1.

Strategy Development & Optimization

  • Design, implement, and refine collections strategies across delinquency buckets (early, mid, late, and write-off).
  • Build data segmentation and prioritization frameworks for tele-calling, field collections, and digital engagement.
  • Identify and drive strategy levers to improve roll-rate, cure-rate, and overall recovery performance.


2.

Data Analytics & Insights

  • Develop and deploy predictive models and scorecards to assess borrower behavior and repayment propensity.
  • Conduct portfolio performance analytics, trend analysis, and benchmarking for client portfolios.
  • Partner with business teams to translate data insights into actionable collection initiatives.


3.

Reporting & Performance Management

  • Develop and automate management dashboards and MIS reports to track key metrics (e.g., recovery rates, productivity, promise-to-pay, RPCs, and field effectiveness).
  • Present analytical insights and recommendations to senior leadership and client stakeholders.


4.

Technology & Digital Enablement

  • Work closely with technology teams to enable data integration, visualization, and advanced analytics tools.
  • Leverage AI/ML-based insights, digital contact strategies, and omnichannel analytics to optimize performance.


5.

Governance & Compliance

  • Ensure data integrity, accuracy, and compliance with internal policies, client SLAs, and regulatory requirements.
  • Establish quality assurance and control mechanisms for analytical outputs and reporting.



Your skills

· Education:

  • Graduate or Postgraduate degree in Statistics, Economics, Mathematics, Engineering, or Management from a recognized institution.
  • Advanced certification in Data Analytics, Machine Learning, or Business Intelligence preferred.


· Experience:

  • Minimum 8–12 years of experience in collections analytics, credit risk strategy, or portfolio management within BFSI, fintech, or debt management domains.
  • Proven experience in developing and executing data-led collections strategies.
  • Exposure to retail loan products such as personal loans, credit cards, two-wheeler loans, consumer durables, and housing loans.


· Technical Skills:

  • Strong command of SQL, Python, R, Power BI, Tableau, or equivalent analytical tools.
  • Knowledge of data warehousing, visualization, and automation platforms.


· Behavioural Competencies:

  • Strong analytical and problem-solving ability.
  • Strategic thinker with execution orientation.
  • Excellent communication and stakeholder management skills.
  • Ability to work in a fast-paced, performance-driven environment.



Key Performance Indicators (KPIs)

  • Improvement in recovery and roll-rate performance across delinquency stages.
  • Accuracy and timeliness of portfolio analytics and reporting.
  • Efficiency gains achieved through strategy automation and optimization.
  • Positive client feedback on analytical support and insights.



Pepper Advantage’s values and culture

Our mission is to help people succeed.

Our clients, our customers, our employees.

Our Values are ‘Can do’, ‘Balanced’ and ‘Real’.

Pepper Advantage’s values support our vision, shape our culture and define how we interact with other employees and the attitudes we adopt towards our customers and clients.

The values of Pepper Advantage support the organisation’s mission statement.

Pepper Advantage’s unique outcome focused corporate culture aims to deliver fairness and value for clients and customers, consistently exceeding expectations in all measurable performance areas.


Pepper Advantage is an equal opportunities employer.

Role Profiles are subject to change in line with business needs.

Required Skill Profession

Business Operations Specialists


  • Job Details

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Are You Looking for Data Analytics & Collections Strategy Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pepper Advantage adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Data Analytics & Collections Strategy Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Data Analytics & Collections Strategy?

Key qualifications for Data Analytics & Collections Strategy typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Data Analytics & Collections Strategy, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Data Analytics & Collections Strategy Job Success

Pepper Advantage interview tips for Data Analytics & Collections Strategy

Here are some tips to help you prepare for and ace your Data Analytics & Collections Strategy job interview:

Before the Interview:

Research: Learn about the Pepper Advantage's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Data Analytics & Collections Strategy interview at Pepper Advantage, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pepper Advantage's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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