Job Description
<p><p><b>Job Title :</b> Data Engineer.<br/><br/><b>About VXI :</b><br/><br/>VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions.<br/><br/>Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean.<br/><br/>We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the worlds most respected brands.<br/><br/>VXI is one of the fastest growing, privately held business services organizations in the United States and the Philippines, and one of the few US-based customer care organizations in China.<br/><br/>VXI is also backed by private equity investor Bain Capital.<br/><br/>Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company.<br/><br/>During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets.<br/><br/>We also acquired Symbio, expanding our global technology services offering and enhancing our competitive position.<br/><br/>In 2022, Bain Capital re-invested in the organization after completing a buy-out from Carlyle.<br/><br/>This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and shareholders.<br/><br/>With this recent investment, VXI has started on a transformation to radically improve the CX experience though an industry leading generative AI product portfolio that spans hiring, training, customer contact, and feedback.<br/><br/><b>Job Description :</b><br/><br/>We are seeking talented and motivated Data Engineers to join our dynamic team and contribute to our mission of harnessing the power of data to drive growth and success.<br/><br/>As a Data Engineer at VXI Global Solutions, you will play a critical role in designing, implementing, and maintaining our data infrastructure to support our customer experience and management initiatives.<br/><br/>You will collaborate with cross-functional teams to understand business requirements, architect scalable data solutions, and ensure data quality and integrity.<br/><br/>This is an exciting opportunity to work with cutting-edge technologies and shape the future of data-driven decision-making at VXI Global Solutions.<br/><br/><b>Responsibilities :</b><br/><br/>- Design, develop, and maintain scalable data pipelines and ETL processes to ingest, transform, and store data from various sources.<br/><br/>- Collaborate with business stakeholders to understand data requirements and translate them into technical solutions.<br/><br/>- Implement data models and schemas to support analytics, reporting, and machine learning initiatives.<br/><br/>- Optimize data processing and storage solutions for performance, scalability, and cost-effectiveness.<br/><br/>- Ensure data quality and integrity by implementing data validation, monitoring, and error handling mechanisms.<br/><br/>- Collaborate with data analysts and data scientists to provide them with clean, reliable, and accessible data for analysis and modeling.<br/><br/>- Stay current with emerging technologies and best practices in data engineering and recommend innovative solutions to enhance our data capabilities.<br/><br/><b>Requirements :</b><br/><br/>- Bachelor's degree in Computer Science, Engineering, or a related field.<br/><br/>- Proven 3+ years' experience as a data engineer or similar role.<br/><br/>- Proficiency in SQL, Python, and/or other programming languages for data processing and manipulation.<br/><br/>- Experience with relational and NoSQL databases (e.g., SQL Server, MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Oracle), data warehousing (e.g., Vertica, Teradata, Oracle Exadata, SAP Hana), and data modeling concepts.<br/><br/>- Strong understanding of distributed computing frameworks (e.g., Apache Spark, Apache Flink, Apache Storm) and cloud-based data platforms (e.g., AWS Redshift, Azure, Google BigQuery, Snowflake).<br/><br/>- Familiarity with data visualization tools (e.g., Tableau, Power BI, Looker, Apache Superset) and data pipeline tools (e.g. Airflow, Kafka, Data Flow, Cloud Data Fusion, Airbyte, Informatica, Talend) is a plus.<br/><br/>- Understanding of data and query optimization, query profiling, and query performance monitoring tools and techniques.<br/><br/>- Solid understanding of ETL/ELT processes, data validation, and data security best practices.<br/><br/>- Experience in version control systems (Git) and CI/CD pipelines.<br/><br/>- Excellent problem-solving skills and attention to detail.<br/><br/>- Strong communication and collaboration skills to work effectively with cross-functional teams.<br/><br/>Join VXI Global Solutions and be part of a dynamic team dedicated to driving innovation and delivering exceptional customer experiences.<br/><br/>Apply now to embark on a rewarding career in data engineering with us!.</p><br/></p> (ref:hirist.tech)