Urgent! DDN - L1 Technical Support Engineer - Operating Systems Job Opening In Bengaluru – Now Hiring DDN
<p><p><b>Job Description : </b></p><p><br/> We are currently seeking candidate for the position of Technical Support Engineer L1 in Title : </b></p><p><br/> As a L1 Technical Support Engineer, you will provide first-level support to customers, support personnel, and field support staff, focused on troubleshooting, repairing and debugging Tintri products.</p><br/> Support incidents can range from hardware and/or software issues with Tintri storage systems and solutions, to interoperability issues.<br/><br/> You will be required to utilize and add to the Tintri knowledge base.<br/><br/> As a 24X7X365 organization, shift work, holiday coverage and on-call responsibilities will be : </b><br/><br/><b>Responsibilities : </b><br/><br/> - Always take care of the customer.<br/><br/> - Customer Satisfaction is job #1.<br/><br/> - Leverage internal technical expertise, knowledge base, scripts, log files, and other internal tools, to provide the most effective solutions to customer issues.<br/><br/> - Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans.<br/><br/> - Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.<br/><br/> - Create new knowledge base articles to share information for reuse throughout the Technical Support Center.<br/><br/> - Document case history and status to provide background prior to escalating to higher level.<br/><br/> - Develop and implement resolutions to identified problems, and follow standard practices and procedures.<br/><br/> - Monitor and track all service calls, provides call status updates at regular intervals and communicates status to customers using Call Tracking Databases.<br/><br/> - Validate technical information and issues early warnings and disseminates information as & Qualifications : </b></p><p><br/> - Exceptional command of the English language.</p><br/> - Exceptional writing skills.<br/><br/> - Ability to work in a 24X7X365 organization, including weekends and holidays.<br/><br/> - 4 + years experience in Enterprise level Technical Support.<br/><br/> - Basic familiarity with standard Linux commands.<br/><br/> - Good understanding of concepts related to SAN and NAS storage, Operating systems (Unix and Windows), CPU/memory architectures and Disk/RAID systems.<br/><br/> - The ability to diagnose complex problems and deliver analyses of root cause across a stack of complex applications, OS, Network switching and storage elements.<br/><br/> - Working knowledge of popular hypervisors such as VMware, Xen and Hyper-V.<br/><br/> - Familiarity with VMware, Microsoft products and Citrix.<br/><br/> - TCP/IP based networking and troubleshooting skills.<br/><br/> - Experience in sizing, performance analysis, and troubleshooting of data storage systems, appliance experience is a : </b><br/><br/>- Information Technology and Services.<br/><br/>- Computer Software.<br/><br/>- Computer & Network Security.</p><br/></p> (ref:hirist.tech)
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your DDN L1 Potential: Insight & Career Growth Guide
Real-time DDN L1 Jobs Trends in Bengaluru, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for DDN L1 in Bengaluru, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2373 jobs in India and 182 jobs in Bengaluru. This comprehensive analysis highlights market share and opportunities for professionals in DDN L1 roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! DDN is currently hiring and seeking a DDN L1 Technical Support Engineer Operating Systems to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: DDN L1 Technical Support Engineer Operating Systems Jobs Bengaluru.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DDN adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a DDN L1 Technical Support Engineer Operating Systems Jobs India varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for DDN L1 Technical Support Engineer Operating Systems typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for DDN L1 Technical Support Engineer Operating Systems, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your DDN L1 Technical Support Engineer Operating Systems interview at DDN, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DDN's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for DDN L1 Technical Support Engineer Operating Systems is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
