Job Description
:10.
Expertise in below scripting languages
Unix Shell Scripting
Python
Java Scripting
PL/SQL
Power Shell
Must have technical/professional qualifications:
• Bachelor of Engineering
• 15+ experience in IT Operations, Support
• Telecom BSS Background is mandatory
• Good knowledge of Fixednet Stack Architecture
• AWS certified Solution Architect
• ITIL certified
• Expertise technical and functional knowledge of Vodafone Germany fixednet architecture supported applications and flows
• Expertise technical and functional knowledge of TIKL applications like KBA, KSC, VFP WS, WITA, WBCI, WHS, Selectica, PKAT, BKS, COM , CCM, ASAP, Power Changer
• 5.Expertise technical and functional knowledge of Contact center solution applications like Titan, AskEMpolis and API HUB
• Expertise technical and functional knowledge of Document and order management applications like OneDMS, OPM
Key performance indicators:
• 24*7*365 operations management of legacy and cloud-based applications
• Maintaining service levels customer satisfaction and performance metrics
• Strong service delivery management
• Leading IT managers, providing training, and ensuring high performance
Budget owned: N/A
Direct reports: Yes (15+)
Dotted reports: None
VOIS Equal Opportunity Employer Commitment India:
VOIS is proud to be an Equal Employment Opportunity Employer.
We celebrate differences and we welcome and value diverse people and insights.
We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society.
We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running.
We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024.
These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment.
We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!