Regional Operations Manager-Kolkata (Skill Development-Livelihood Project)
The candidate must have over 10 years of experience in implementing Corporate CSR projects-Skill Development-Livelihood Project with a proven track record of managing programs impacting 3,000+ beneficiaries annually.
Desired profile-
- Graduate in any discipline and a Technical Background will be added advantage.
- At least 10-15 years of relevant work experience in Operations.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Prior experience in the delivery of technology programs and tech education academy.
- Result oriented.
Responsibilities-
Project Delivery:
- Hold overall accountability for the successful delivery of deep tech projects in the assigned region.
- Collaborate with cross-functional teams to define project scopes, objectives and deliverables.
- Ensure projects are executed within scope, budget and timeline, meeting or exceeding client expectations.
- Identify, measure and track KPIs like Attendance, Faculty Utilization, Dropouts and Placement
- Conducting Periodical checks across the geography to ensure the Quality work.
Team Management:
- Lead and inspire a diverse team fostering a collaborative and high- performance culture.
- Always remain plugged into the ground reality and proactively identify and resolve issues
- Manage and mentor teams to ensure they are equipped to achieve program objectives
- Close interaction with the Placement Teams to endure appropriate placements
- Coordinate with HR to recruit, onboard and train new team members as needed
Stakeholder Communication
- Act as a primary point of contact for external and internal stakeholders regarding project status, issues and resolutions.
- Communicate effectively to manage expectations and ensure transparency throughout the project lifecycle.
- Close interworking with the Academic Excellence team to understand existing best practices for monitoring and evaluation
- Work with PMO to understand and execute Donor Mandate
Financial Management
- Monitor program budgets and ensure that they are being managed effectively
- Manage budget and ensure programs are completed within budget
Strategic Planning
- Develop and execute strategies to scale the program, ensuring alignment with overall organizational goals and objectives
- Work collaboratively with other departments to align program operations with overall organizational goals and objectives.
- Identify opportunities for partnership and collaboration with academic institutions, NGOs, corporates & the community to increase the reach and impact of the programs
Risk Management:
- Identify potential risks and challenges in project execution and develop proactive mitigation strategies.
- Implement measures to monitor and control project risks, ensuring the overall success of projects.