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Deskside Support Engineer Job Opening In Pune – Now Hiring Sharp Brains


Job description

Position: Deskside Support Level 1

Location: Pune, Maharashtra, India

Site Address:

1- Industrial Area, Mindewadi, Maharashtra (Code:3177)

2- Rajiv Gandhi Infotech Park Pune (Code:3178)

3- Near College of Engineering Pune (Code:3179)

4- Amar Tech Park Pune (Code:3190)

  • FreeLancing B2B Project
  • Job Type: Backfill-On-Site (Full - Day)
  • Contract Type: B2B - Freelancing ( Part Time - At Own)
  • Contract Duration: 01 Year (Extendable/May Not)
  • Required Experience: ONLY DESKSIDE SUPPORT L1/L2 - 1 to 2 years
  • Package: Per Day ( $ 25 ) (08 Hrs- On-Site Support as Backfill)


Role & Responsibilities:


  • Provided end-to-end technicalsupport for desktopand laptop systems,including troubleshooting hardware, software, and connectivity issues.
  • Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-userdevices.
  • Managed the full lifecycle of desktop devices,including configuration, patching,OS imaging, and vendor-based hardware replacements.
  • Delivered support using tools such as SCCM, Intune, and ServiceNowfor asset tracking, ticket resolution, and remote assistance.
  • Administered approved softwareinstallations, updates, and security patchingin coordination with IT policies.
  • Provided remote and desksidesupport using EUC tools and supported applications such as MS Office, Outlook, and VPN clients.
  • Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement.
  • Offered VIP supportand acted as theprimary onsite contactduring critical escalations or outages.
  • Supported printers, scanners, and peripheral devices,including troubleshooting and routine maintenance.
  • Assisted with Active Directory tasks, basic user account management, and smart handssupport.
  • Maintained documentation of incident resolution, hardware inventory, and technical guidesfor internal reference.
  • Demonstrated familiarity with WindowsOS environments, mobiledevice support, and basic MAC device handling.
  • Followed ITIL practicesfor incident, problem,and service requestmanagement in corporate environments.


Note: Resumes Consider for CANDIDATES Willing FOR FREELANCING - B2B Contract

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Deskside Support Potential: Insight & Career Growth Guide


Real-time Deskside Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Deskside Support in Pune, India, highlighting market share and opportunities for professionals in Deskside Support roles.

49939 Jobs in India
49939
1503 Jobs in Pune
1503
Download Deskside Support Jobs Trends in Pune and India

Are You Looking for Deskside Support Engineer Job?

Great news! is currently hiring and seeking a Deskside Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sharp Brains adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Deskside Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Pune. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Deskside Support Engineer?

Key qualifications for Deskside Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Deskside Support Engineer Job Success

Sharp Brains interview tips for Deskside Support Engineer

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Before the Interview:

Research: Learn about the Sharp Brains's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your Deskside Support Engineer interview at Sharp Brains, research the company, understand the job requirements, and practice common interview questions.

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