• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
India Jobs Expertini

Deskside Support L1 Job Opening In Chennai – Now Hiring Sharp Brains


Job description

Position: Deskside Support - L1 Suppor

Working Hours: Business Working Hours (On-Site)

Contract Duration: 01 - Year

Contract Type: B2B - Freelancing

Compensation: $ 25 Per Day

Location: Chennai, Tamil Nadu, India


Scope of Work

  • Maintain daily IT operations in Customer-owned locationsto serve users’ IT needs.
  • Provide hands & feet support for Servers or Networking activities as required the specified location/facilities
  • Support manufacturing-related IT equipmentand applications as per SOP provided.
  • Assist the remote party with resolution by performing physicalactivity under direction(e.g. Customer Network Team).
  • Assistance with hardware break/fixes and vendor management (coordinating and ensuring service delivery)
  • Installation, Move,Add, and Change (IMAC) of Customer IT Assets
  • VIP Support - generally involves providing tailored and proactive IT support to the VIP targeted and ensuringthey feel comfortable with the audio-visual equipment and peripherals being used.
  • Support conference rooms, telepresence, network, internet, and voice servicesand equipment (ex: audio/video, networking, and unified communications)
  • Management of non-PC IT equipment - maintain asset lists for non-PC devices,such as servers, printers, and phones.

    Respond to customers’ requests for updates under the instructions and guidance of BH.
  • Provide assistance in the purchase of non-PC IT equipment, including products and consumables related to IT.

    Receive goods using customer sourcing systems and following customer business policy & procedures.
  • Support for non-PC IT equipment, such as scanners and printers, includes on-site triage and resolution recommendations.

    customerwill provide specifictraining and instruction if needed.
  • Mobile Phone Support — Triage, asset Management, Configuration and Support as required.
  • Support for special events (Internal and External), recurring meetings, or afterhours will be required on T&M chargeable basis
  • Be responsible for H&Easpects, collaborate with Desktop relatedinfrastructure projects, OT networks, security and other systems under the guidance of end customer technical teams.
  • The ability to speak English and the local language(basic).

Key responsibilities of the Engineer

  • Responds to and diagnoses complex hardware, softwareand network incidents under general supervision.
  • Prioritize and resolve customerand other team issues as soon as possible.
  • Ensure that incidents and requests are handled accordingto customer PriorityMetrics.

    As needed, escalate tickets.
  • Comply with all IT service processes, procedures, and work instructions set by Customer, including its Code of Conduct and core values.
  • Participates activelyin projects as assigned.
  • Perform Over Time duties when necessary(Pre-approved by CustomerTeam Leader)

Required Skill Profession

Computer Occupations


  • Job Details

Related Jobs

Sharp Brains hiring Deskside Support L1 Job in India
Sharp Brains
India
Sharp Brains hiring Deskside Support L1 Job in India
Sharp Brains
India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in India
Sharp Brains
India
BNP Paribas hiring Deskside Support L1 Job in India
BNP Paribas
India
Balaji Placement hiring Deskside Support L1 Job in Delhi Division, Delhi, India
Balaji Placement
Delhi Division, Delhi, India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Confidential hiring Deskside Support - L1 Job in Bengaluru, Karnataka, India
Confidential
Bengaluru, Karnataka, India
Sharp Brains hiring Deskside Support L1 Job in New Delhi, Delhi, India
Sharp Brains
New Delhi, Delhi, India
Sharp Brains hiring Deskside Support L1 Job in India
Sharp Brains
India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in India
Sharp Brains
India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Chennai, India
Sharp Brains
Chennai, Chennai, India
Sharp Brains hiring Deskside Support L1 Job in tamil nadu, tamil nadu, India
Sharp Brains
tamil nadu, tamil nadu, India
Sharp Brains hiring Deskside support l1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Chennai, India
Sharp Brains
Chennai, Chennai, India
Sharp Brains hiring Deskside support l1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Tamil Nadu, India
Sharp Brains
Chennai, Tamil Nadu, India
Sharp Brains hiring Deskside Support L1 Job in Chennai, Chennai, India
Sharp Brains
Chennai, Chennai, India
Sharp Brains hiring Deskside Support L1 Job in New Delhi, New Delhi, India
Sharp Brains
New Delhi, New Delhi, India
Confidential hiring L1 & L2 Deskside Support Technician Job in Bengaluru, Karnataka, India
Confidential
Bengaluru, Karnataka, India
Kyndryl hiring DeskSide Support Job in Greater Noida, , India
Kyndryl
Greater Noida, , India
5100 Kyndryl Solutions Private Limited hiring DeskSide Support Job in Greater Noida, Uttar Pradesh, India
5100 Kyndryl Solutions Private Limited
Greater Noida, Uttar Pradesh, India
WomenTech Network hiring DeskSide Support Job in Greater Noida, Uttar Pradesh, India
WomenTech Network
Greater Noida, Uttar Pradesh, India
Sharp Brains hiring Deskside Support Engineer Job in India
Sharp Brains
India
AppsTech Solution hiring Deskside Support Engineer Job in Odhav, Gujarat, India
AppsTech Solution
Odhav, Gujarat, India
Sharp Brains hiring Deskside Support Engineer Job in Pune, Maharashtra, India
Sharp Brains
Pune, Maharashtra, India
Kyndryl hiring Deskside Support Engineer Job in Pune, Maharashtra, India
Kyndryl
Pune, Maharashtra, India
Kyndryl hiring Deskside Support Engineer Job in Hyderabad, Telangana, India
Kyndryl
Hyderabad, Telangana, India
Kyndryl hiring Deskside Support - L2 Job in Bengaluru, Karnataka, India
Kyndryl
Bengaluru, Karnataka, India

Unlock Your Deskside Support Potential: Insight & Career Growth Guide


Real-time Deskside Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Deskside Support in Chennai, India, highlighting market share and opportunities for professionals in Deskside Support roles.

49939 Jobs in India
49939
1205 Jobs in Chennai
1205
Download Deskside Support Jobs Trends in Chennai and India

Are You Looking for Deskside Support L1 Job?

Great news! is currently hiring and seeking a Deskside Support L1 to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sharp Brains adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Deskside Support L1 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chennai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Deskside Support L1?

Key qualifications for Deskside Support L1 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Deskside Support L1?

To improve your chances of getting hired for Deskside Support L1, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Deskside Support L1 Job Success

Sharp Brains interview tips for Deskside Support L1

Here are some tips to help you prepare for and ace your Deskside Support L1 job interview:

Before the Interview:

Research: Learn about the Sharp Brains's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Deskside Support L1 interview at Sharp Brains, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sharp Brains's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Deskside Support L1 Positions

Setting up job alerts for Deskside Support L1 is easy with India Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!