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Desktop Engineer Job Opening In Kottayam – Now Hiring NAZZTEC


Job description

Job Title: IT Support / Desktop & End-User Support Engineer

Location: Kamba (near Kalyan), Mumbai, Maharashtra

Experience: 1–2 Years

Shift / Timings: 8 AM – 8 PM (Onsite Support)


About the Role:

We are seeking a motivated and detail-oriented IT Support / Desktop & End-User Support Engineer to provide onsite technical support for desktops, laptops, mobile devices, and other IT systems.

The ideal candidate will have hands-on experience in end-user support, device configuration, troubleshooting, and exposure to Azure AD, Microsoft 365, and Intune/EMS environments.


Key Responsibilities:

  • Provide onsite technical support for desktops, laptops, printers, and other user devices.
  • Troubleshoot and configure end-user devices, including mobile and Wi-Fi connectivity.
  • Manage and resolve incidents through ITIL-based ticketing systems.
  • Deliver L2 support for O365 and Intune/EMS across desktops and mobile devices.
  • Install, update, and troubleshoot antivirus software and endpoint security tools.
  • Support users with MS Office, Outlook, and related productivity applications.
  • Coordinate with external vendors and escalate issues when required.
  • Ensure implementation of IT best practices and compliance with global IT standards.
  • Perform O365 mailbox configuration, license management, and OneDrive administration.
  • Configure and maintain ADFS for user authentication and access control.


Skills & Qualifications:

  • 1–2 years of hands-on experience in desktop/laptop support and mobile device troubleshooting.
  • Working knowledge of Azure AD, O365, Intune/EMS, and antivirus management.
  • Familiarity with ITIL processes and ticket lifecycle management.
  • Strong coordination and vendor management abilities.
  • Excellent communication, analytical, and problem-solving skills.


Ideal Candidate:

  • Passionate about providing end-user IT support and customer satisfaction.
  • Comfortable working onsite in a dynamic, fast-paced environment.
  • Proactive in identifying issues, suggesting improvements, and delivering timely solutions.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Desktop Engineer Potential: Insight & Career Growth Guide


Real-time Desktop Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Engineer in Kottayam, India, highlighting market share and opportunities for professionals in Desktop Engineer roles.

590403 Jobs in India
590403
3819 Jobs in Kottayam
3819
Download Desktop Engineer Jobs Trends in Kottayam and India

Are You Looking for Desktop Engineer Job?

Great news! is currently hiring and seeking a Desktop Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NAZZTEC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

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7. Obeying India laws and regulations

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NAZZTEC interview tips for Desktop Engineer

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