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Urgent! DevOps Engineer/Lead DevOps Engineer Job Opening In Tiruchirappalli – Now Hiring Sycamore Informatics Inc.

DevOps Engineer/Lead DevOps Engineer



Job description

Designation : DevOps Engineer/Lead DevOps Engineer
Experience : 8-15 years
Location: Remote
Summary
Work with talented DevOps and Cloud operations engineers and architects to deliver Sycamore SaaS product offerings to our Bio-Pharma customers using exciting, cutting-edge technologies.

Develop, execute, maintain, and improve procedures, automation scripts, and infrastructure implementations to support Sycamore SaaS Operations.
Roles and Responsibility
Specific roles and responsibilities include:
Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams.
Help Implement the Cloud Operations team's goals and deliverables as determined by Sycamore Leadership
Ensure smooth operations of Sycamore SaaS products
Take Complete ownership of Customer Implementations, including SLA and SLO.
Automate, enhance and maintain critical processes in Cloud Operations, such as Change Control, Monitoring & Alerting
Drive critical processes in SaaS Operations such as Change Control, Problem & Incident Management, and Reporting, as well as key tools for Monitoring & Alerting
Drive Disaster Recovery and failover procedures, training, testing, and team readiness
Coordinate focus groups across all teams on process improvements and technical improvements that lead to better stability and reliability
Contribute to process improvements and technical improvements that lead to increased stability and reliability
Support continuous improvements in SaaS Operations by
developing platform services and tooling for modern cloud operations, including metrics monitoring, CI/CD pipelines, etc.
improving automation of provisioning, deployment, monitoring, alerting, and escalation
Support Secure operations by
implementing best-in-class recommendations for secure operations
Carry out ongoing Production Ops activities with precision and quality
Define, build, and deliver a high-quality SaaS Platform for Work with third-party vendors and partners to help develop a complete solution set on the SaaS platform
Representing Cloud Operations in InfoSec meetings and developing and driving secure procedures
Help obtain and maintain various certifications
Being a good team player & a leader when needed for a high-performance Cloud/SaaS delivery team by
Reviewing personal/team performance, quality reviews,
Manage operations and operational issues.
Establish a culture of high performance, ownership, delivery focus, and continuous improvement.
Excellence in Operations
Implement and carry out procedures and policies to ensure high-quality SaaS operations with appropriate levels of management controls.
Act as an internal contact for platform services issues for a customer
Work with cross-functional departments: Sales, Professional Service, Customer Support, Engineering, and QA
Desired Experience
Has experience in implementing, managing, maintaining, and decommissioning complex cloud-based Information system components in a secure and controlled manner.
Must be experienced in coordinating cross-functional teams such as support, escalation, and engineering software teams to address product issues successfully.
Strong understanding of how to build, scale, and manage complex multi-product/service environments
Record of building lean, automated, scalable support structures versus labor-intensive environments.
Strong innovation mindset, analytical skills, excellent oral and written communication skills, and experience effectively communicating project/program mission and objectives.
Must exhibit a practical customer service attitude and lead a team in resolving difficult customer situations.
Skills Required
Very Strong Linux Knowledge & Troubleshooting Skills
Scripting using – Bash, Python, PowerShell, etc
Kubernetes, helm Charts
Terraform, Ansible
Windows Terminal Services, AD, LDAP
Hands-on experience in cloud technology – AWS, Azure – AWS preferred
Change, Problem & Incident Management
Implementation awareness of Vulnerability/Penetration Testing, Security
Strong Networking Skills
Tools and frameworks used for monitoring, performance management, logging
CI/CD pipeline
SRE – Including Datadog.
Datadog
Certification
RHEL
AWS
Kubernetes


Required Skill Profession

Computer Occupations



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