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Urgent! Devops SRE Production Support Job Opening In Mumbai – Now Hiring CGI
Position Description:
Job Title: Production Support Engineer – Level 3 (Steady State Support)
Location: Mumbai /Chennai / Bangalore /Hyderabad
Work Schedule:
24/7 Production Support | Night Shifts | Rotational On-Call | Weekend/Holiday Support Required
Job Summary:
We are seeking a highly motivated and detail-oriented Production Support Engineer to join our 24/7 Production Operations Support team.
The ideal candidate will be responsible for providing day-to-day engineering and technical support for steady state clients, ensuring the stability, reliability, and performance of infrastructure and applications in a non-traditional, dynamic environment.
This role requires an individual who is independent, proactive, and able to multitask, with strong communication skills and a collaborative approach to problem-solving.
Key Responsibilities:
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Provide Level 3 technical support for infrastructure and application incidents in client environments.
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Liaise between Client Teams and internal Technical Teams for steady state support issues.
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Participate in night shifts, on-call rotation, and maintenance windows, including weekends and holidays.
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Troubleshoot and resolve infrastructure and application issues while meeting SLA metrics.
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Collaborate with internal planning and oversight teams for escalation and incident resolution.
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Maintain accurate incident documentation and communication with stakeholders.
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Perform regular vulnerability assessments, work with internal teams for remediation, and maintain monthly tracking records.
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Provide support across multi-tiered architectures, including databases, microservices, containers, and network infrastructure.
Required Skills & Experience:
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Experience in Infrastructure/Operations in a UNIX/LINUX/Wintel environment.
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Knowledge of automated job scheduling tools (e.g., Job Scheduler, Autosys).
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Understanding of multi-tiered application architecture and network connectivity.
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Familiarity with microservices, containers, and container orchestration tools (e.g., Rancher).
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Basic to intermediate skills in Power BI and Java.
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Knowledge of certificate management and SSL/TLS fundamentals.
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Solid understanding of databases such as Oracle, MS-SQL, and PostgreSQL.
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Proficiency in shell scripting or similar programming languages.
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Strong foundation in networking and security principles.
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Experience with incident management and root cause analysis.
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Excellent problem-solving and troubleshooting abilities.
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Strong written and oral communication skills with the ability to explain technical issues clearly to stakeholders.
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Ability to take ownership and accountability for technical decisions.
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Flexible to collaborate with global support teams across multiple time zones.
Preferred/Good-to-Have Skills:
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Jenkins (CI/CD tools)
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Snowflake (cloud data platform)
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Apache Kafka (event streaming platform)
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Azure Fundamentals, with hands-on experience in Azure Portal
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Exposure to Security Vulnerability Management practices and tools
Skills:
✨ Smart • Intelligent • Private • Secure
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Unlock Your Devops SRE Potential: Insight & Career Growth Guide
Real-time Devops SRE Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Devops SRE in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 51087 jobs in India and 1070 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Devops SRE roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CGI is currently hiring and seeking a Devops SRE Production Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Devops SRE Production Support Jobs Mumbai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CGI adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Devops SRE Production Support Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Devops SRE Production Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Devops SRE Production Support interview at CGI, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CGI's products or services and be prepared to discuss how you can contribute to their success.
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