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Urgent! Devops support engineer Job Opening In Thane – Now Hiring Cybertech Systems & Software Limited Thane W

Devops support engineer



Job description

About the Company
Cyber Tech Systems and Software Inc.

is a leading Enterprise Cloud Transformation provider, specializing in cloud-based SAP solutions and Esri Arc GIS Enterprise platforms for global clients.

Serving utilities, government, public safety, and manufacturing industries, Cyber Tech maintains strategic partnerships as an Esri Gold Partner and SAP Gold Partner.

The company holds the distinction of being the first Esri partner to achieve Arc GIS Cloud Services Specialty designation, demonstrating its expertise in deploying and managing enterprise-grade Esri geospatial solutions in cloud environments.

With over 400 Cloud + GIS experts, Cyber Tech delivers comprehensive enterprise transformation solutions.
About the Role
Cyber Tech is seeking talented L2 Dev Ops Support Engineers to join our Offsite Global Operations Center providing 24x7 support for Client’s IT Service Delivery Team.

This role offers exposure to enterprise-scale cloud infrastructure, modern Dev Ops tools, and cutting-edge monitoring technologies while supporting mission-critical web applications for users.
Responsibilities
- Provide server support, VM setup/provisioning, and troubleshoot OS-level issues (Linux/Windows).
- Setup and manage monitoring tools (Dyna Trace, Splunk, SCOM, Solar Winds) and monitor critical applications.
- Actively monitor Service Desk queue and provide timely incident resolution with root cause analysis.
- Execute scheduled releases, maintenance RFCs, version upgrades, and emergency break-fixes on staging/production.
- Perform VM deployments, cloud instance creation (AMI), patch updates, and application upgrades.
- Manage ticket queue, escalate complex issues, and maintain detailed documentation.
- Contribute to automation initiatives, runbook development, and process improvements.
- With training and experience, backup Shift Lead or progress to Shift Lead role.
Qualifications
- Experience: 3-5 Years
- Job Location: Thane-Mumbai
- Shift Timing: 24/7 Rotational Shift
Required Skills
- Strong troubleshooting experience with Linux/Windows server environments.
- Hands-on experience with AWS/Azure cloud platforms and VM management.
- Working knowledge of monitoring tools (Dyna Trace, Splunk, SCOM, Solar Winds).
- Experience with hypervisor technologies (VMware, Hyper-V).
- Basic scripting knowledge (Power Shell, Bash, Python).
- Experience with Service Now or similar ticketing systems.
- Understanding of deployment processes, version control, and change management.
- Knowledge of ITIL processes and best practices.
Preferred Skills
- Knowledge of Ansible or other configuration management tools.
- Familiarity with CI/CD concepts and tools.
- Certifications: AWS Certified Sys Ops Administrator, Azure Administrator, or relevant Dev Ops certifications.
Education Qualification:
Bachelor's degree in Computer Science, Information Technology, or related field


Required Skill Profession

Manufacturing



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