<p><p><b>Job Title : Dialogflow CX Developer</b><br/><br/><b>Summary :</b></p><p><p><b><br/></b></p>We are seeking a talented and passionate Dialogflow CX Developer to join our innovative Engen Chat team.
This role will be responsible for designing, developing, testing, and deploying solutions using Google's Dialogflow CX platform.
</p><p><br/></p><p>The ideal candidate will possess strong development skills and a desire to build engaging and effective user :</b><br/><br/></p><p>- Develop and implement complex conversational flows, including intents, entities, and fulfillment logic using cloud functions, webhooks, or other appropriate technologies.<br/><br/></p><p>- Write clean, well-documented, and testable code.<br/><br/></p><p>- Implement and maintain robust error handling and logging mechanisms.<br/><br/></p><p>- Monitor and analyze agent performance, identifying areas for improvement and optimization.<br/><br/></p><p>- Collaborate with product managers, designers, and other engineers to deliver high-quality solutions.<br/><br/></p><p>- Contribute to the development of best practices and coding standards for the team.<br/><br/></p><p>- Participate in code reviews and knowledge sharing activities.<br/><br/></p><p>- Troubleshoot and resolve issues related to Dialogflow CX agent performance.<br/><br/></p><p>- Work with the team to establish best practices for testing, deployment, and monitoring of chat platform applications.<br/><br/><b>Required Skills/Experience :</b><br/><br/></p><p>- Bachelor's degree in Computer Science, a related field, or equivalent experience.<br/><br/></p><p>- 6 to 9 years of overall software development experience.<br/><br/></p><p>- Proven experience (2+ years) in developing and deploying chat solutions using Dialogflow CX.<br/><br/></p><p>- Strong programming skills in languages such as JavaScript, TypeScript and Node.<br/><br/></p><p>- Experience with API integration (REST, SOAP).<br/><br/></p><p>- Experience with Google Cloud Platform.<br/><br/></p><p>- Familiarity with version control systems (e.g., Git).<br/><br/></p><p>- Excellent problem-solving and communication skills.<br/><br/></p><p>- Ability to work independently and as part of a team.<br/><br/><b>Preferred Skills/Experience :</b><br/><br/></p><p>- Google Cloud Certified Professional Cloud Architect or Google Cloud Certified Professional Cloud Developer certifications.<br/><br/></p><p>- Experience with Swift and/or Kotlin<br/><br/></p><p>- Experience with Jest (for unit tests) and testing frameworks and methodologies.<br/><br/></p><p>- Experience with database technologies (e.g., SQL, NoSQL).<br/><br/></p><p>- Experience working in an Agile development environment.</p><br/></p> (ref:hirist.tech)