DIGITAL INSIGHTS & REPORTING ANALYST

• Permanent full-time position
• Hybrid working | Modern and accessible office in Melbourne CBD
• Join an iconic industry super fund, where members are at the heart of what we

About Cbus
 
Created by workers, for workers, Cbus Super is one of Australia’s most successful Superannuation funds.

For almost four decades we’ve proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry.

As an award-winning fund we’ve been recognised for the benefits provided to our members and our innovative investment approach.

All while staying committed to our member first ethos as a proud Industry Fund.
 
About the role
 
The Digital Insights & Reporting Analyst at Cbus plays a vital role within the Member Analytics & Insights team by supporting Brand & Marketing and Digital Engineering Technology through expert digital analytics.

This position is crucial for driving member engagement and fund performance by delivering actionable insights from diverse data sources, automating reporting within tools like Power BI and SQL and optimising the digital experience across platforms.

By proactively monitoring digital performance and identifying issues early, the role ensures continuous improvement in member outcomes and regulatory compliance.
 
Key Accountabilities

• Deliver actionable digital insights by analysing member and employer interactions across websites, portals and apps to improve engagement and compliance
• Design and maintain Power BI dashboards and data models, integrating multiple sources to support strategic decision-making
• Automate reporting processes using tools like Power Automate, DAX and SQL to enhance data reliability and reduce manual effort
• Monitor digital performance to identify issues early and drive continuous improvement in member digital experiences
• Collaborate with stakeholders across Member Services, Risk, Brand and Marketing to translate business needs into tailored analytical solutions

What will you bring?

• Experience in a similar Digital Insights & Reporting Analyst role using digital analytics platforms (e.g. Adobe Analytics, Google Analytics) with a deep expertise in managing and analysing complex datasets
• Advanced skills in Power BI, SQL, DAX and data modelling with a strong ability to build enterprise-grade dashboards and reporting solutions
• Experience with data warehouses, CRM systems and ETL processes
• Excellent communication and stakeholder engagement skills with the ability to translate complex data into clear, actionable insights for diverse audiences
• Tertiary qualifications in Computer Science, Data Science, Mathematics or related field

Belong at Cbus
 
We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles.

We believe that, with diversity of perspectives and experiences, you get better teams and outcomes.

We’re looking for people of all genders, races, nationalities, orientations and of all abilities to join us.
 
We’re keen to hear from you
 
If you've read through the requirements of this role and you feel like you haven’t fully met the criteria, we would still encourage you to apply.

We're aware of accessibility barriers when it comes to applying for a job and we want to help.

If you require assistance with your application, please contact our Talent Acquisition Team via careers@cbussuper.com.au 
 
Like to know more about working with Cbus?

Listen to some of our videos with members of the Cbus team on our website, cbussuper.com.au/careers
 
Applications Close: 
 
This is a full-time position based in Melbourne CBD
 
Agencies, please note: All Cbus vacancies are managed by our internal Talent Acquisition Team.

Should external assistance be required we will reach out to our preferred agency partners, Thank you.