Job Description - Chief Manager IT - Digital Project Manager
Key Responsibilities:
- Lead the planning, execution, and closure of technology projects across business functions (e.g., LOS, LMS, KYC, Collections).
- Manage internal project teams including developers, testers, and business analysts.
- Collaborate with business stakeholders (Sales, Credit, Operations, Legal, Compliance, etc.) to gather and define requirements.
- Oversee vendor selection, onboarding, and performance management for technology partners.
- Ensure timely project delivery within scope, budget, and quality parameters.
- Maintain detailed documentation – BRD, FRD, SOPs, UAT scripts, and test cases.
- Conduct regular project status reviews with internal leadership and external partners.
- Proactively identify and manage risks, dependencies, and change requests.
- Ensure project adherence to IT governance, audit, and compliance standards.
- Foster collaboration between cross-functional teams for seamless execution and adoption.
Key Requirements:
- Education: B.E./B.Tech / MCA
- Experience: 8 - 10 years in IT Project Management with NBFC/Banking/Fintech domain exposure
- Proven experience in leading project teams and managing external vendors
- Strong understanding of tech systems used in NBFCs: LOS, LMS, mobile/web apps, APIs, integrations
- Proficient in both Agile and Waterfall methodologies
- Excellent communication, documentation, and stakeholder management skills
- PMP, Prince2, or Agile certification is a plus
Nice to Have:
- Exposure to regulatory integrations (CKYC, CIBIL, UIDAI, etc.
- Familiarity with data reporting tools (e.g., Power BI, Tableau)
- Experience in managing UI/UX, QA, and DevOps teams