Director, inside sales – cloud & digital transformation services

Job description

About us:Intuitive is an innovation-led engineering company delivering business outcomes for 100’s of Enterprises globally.

With the reputation of being a Tiger Team & a Trusted Partner of enterprise technology leaders, we help solve the most complex Digital Transformation challenges across following Intuitive Superpowers:Modernization & MigrationApplication & Database ModernizationPlatform Engineering (Ia C/Ea C, Dev Sec Ops & SRE)Cloud Native Engineering, Migration to Cloud, VMware ExitFin OpsData & AI/MLData (Cloud Native / Data Bricks / Snowflake)Machine Learning, AI/Gen AICybersecurityInfrastructure SecurityApplication SecurityData SecurityAI/Model SecuritySDx & Digital Workspace (M365, G-suite)SDDC, SD-WAN, SDN, Net Sec, Wireless/MobilityEmail, Collaboration, Directory Services, Shared Files ServicesIntuitive Services:Professional and Advisory ServicesElastic Engineering ServicesManaged ServicesTalent Acquisition & Platform Resell ServicesAbout the JobTitle: Manager / Director, Inside Sales – Cloud & Digital Transformation ServicesStart Date: Immediate# of Positions: 1Position Type: Full-time EmploymentLocation: India (Preferred: Bangalore, Hyderabad, Pune, or Remote)Reports to: Chief Alliance & Marketing OfficerCollaborates with: Sales, Marketing, Pre-Sales, and Delivery teams in North America, India, and EMEA.Working Hours: Flexible hours required to coordinate with North American team and customers (EST/PST overlap hours)Role OverviewIntuitive.

Cloud is a global cloud engineering and AI transformation partner.

We empower enterprises, especially in regulated industries like Banking & Financial, Healthcare, and Life Sciences, to modernize IT, deploy AI-driven innovations, and achieve digital scale—all while staying compliant.

We are seeking a high-energy, experienced Inside Sales Manager or Director, based in India, to lead a global team of Inside Sales Representatives (ISRs) supporting our cloud and digital transformation business.

The ISR team is distributed across India and North America, and is responsible for outbound prospecting, inbound follow-up, and pipeline generation across AWS, Azure, Google Cloud services, cloud migration, data engineering, and AI/ML initiatives.You will manage a team of 5–7 ISRs/ BDRs focused on executing outreach campaigns, engaging target accounts, qualifying leads, and setting meetings for Account Executives and Solution Consultants globally.

This role requires strong leadership, cross-cultural management, and sales execution skills to drive predictable pipeline creation and team success across time zones.Key ResponsibilitiesTeam LeadershipRecruit, onboard, train and mentor a global ISR/BDR team located in India and North AmericaSet clear KPIs and goals (e.g. calls, emails, touches, meetings booked, SQLs)Lead daily standups, performance reviews, and 1:1s across multiple time zonesCoach and mentor team members with region-specific strategiesEnsure consistent messaging, outreach quality, and process adherence globallyConduct regular coaching, performance reviews, call/sequence audits, and “ride alongs”Hold the team accountable for activity, pipeline conversion, forecasting, and quotasFoster a positive, competitive, and collaborative team cultureStrategy & PlanningDefine and refine the ideal customer profile (ICP), buyer personas, and target segmentsWork with Marketing and Sales Enablement to build verticals-specific outbound sequences and cadences following ICP (Ideal Customer Profile) - multi-touch email, , phone, direct mail, events.Oversee tooling, automation, and processes (CRM, sales engagement tools, analytics, lead scoring).Continually optimize conversion rates, campaign performance, and messagingPipeline Generation & HandoffOwn the end-to-end process from outreach → qualification → opportunity handoffEnsure high-quality, well-qualified SQLs (Sales Qualified Leads) are delivered to AEs or practice leadsCollaborate with Pre Sales / Solutions team to support technical qualification, discovery calls, proof-of-concept handoffsCollaborate with the US-based sales team on opportunity follow-up, alignment, and transitionsMonitor SDR/BDR performance KPIsReporting & ForecastingMaintain centralized dashboards to track outreach activity, meetings booked, SQLs by region via Salesloft.Share weekly and monthly reports with leadership EVP Sales and Cx OsAdjust playbooks and goals based on vertical trends and performance dataProduce weekly / monthly metrics dashboards (activity, conversion funnels, pipeline trends, forecast vs actual).Implement continuous improvement via data-driven experimentation (A/B testing, messaging variation, sequence optimization).Cross Functional CollaborationPartner with Marketing to align messaging, content, campaigns, and lead attributionWork with Practice Directors, Delivery, and Strategy team to deepen services knowledge in cloud, AI, data, and migration offeringsProvide feedback on messaging, market trends, competitive insightsScaling & Process OptimizationStandardize processes, templates, playbooks, and training materialsImplement automation and tooling (e.g. sales engagement platforms, sequence logic, lead scoring)Identify roles for specialization (e.g. inbound, outbound, vertical focus) as the team scalesMaintain quality and guarding of data hygiene in CRM and systemsRequired Skills & Experience7+ years of B2 B experience in inside sales, demand generation, or SDR/BDR management in global B2 B environments, (preferably in technology services, or consulting versus purely product sales).2+ years managing remote and distributed teams (preferably across India and North America).Proven track record in building pipeline for cloud, digital transformation, or enterprise tech services.Experience selling / selling around cloud, IT services, consulting, software (or strong technical appetite.Deep familiarity with sales engagement tools (e.g. Outreach, Sales Loft, Sales Navigator), CRM systems (e.g. Salesforce, Hub Spot).Experience in building or scaling inside sales teams from ground up.Comfortable working across cultures, time zones, and virtual collaboration platforms.Excellent English communication skills (verbal and written).Ability to operate independently while collaborating with US-based Sales and Marketing teams.Bachelor’s degree required; MBA or international exposure is a plus.Domain knowledge in industries such as financial services, healthcare, retail, or manufacturing is preferable.Exposure to partner ecosystem sales (e.g. AWS, Azure, GCP) is preferable.Success MetricsNumber of qualified SQLs / meetings generated per rep / per quarter.Conversion rates from outreach → SQL → opportunity → close.Pipeline growth and funnel velocity.Team attainment of quota.Efficiency metrics (touches per meeting, cost-per-lead, output per rep).Quality of leads (win rates, average deal size).Improvement in process metrics over time (e.g. response time, lead response SLAs).Forecast accuracy, campaign ROI, and rep productivity.

Required Skill Profession

Other General