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Documentation Engineer Job Opening In Bengaluru – Now Hiring WizCommerce


Job description

About the company:

At WizCommerce, we are revolutionising B2B commerce for manufacturers, wholesalers, and distributors across the USA, India and Canada.

Our mission is to empower businesses with innovative technology solutions that drive revenue and foster growth.

Recognizing the challenges posed by outdated software and cumbersome offline selling methods, we offer a cutting-edge, AI-powered B2B sales app designed to enhance customer engagement.


Our platform allows sales representatives to take orders seamlessly, whether at trade shows, in the field, or online.

With our industry’s only AI engine, reps can upsell effectively and automate internal processes, all while enjoying an intuitive and beautifully crafted user interface.

Efficiency and user experience go hand in hand in our design philosophy.


While B2C e-commerce has rapidly advanced, the B2B sector has often lagged behind, relying on disjointed systems.

At WizCommerce, we see a vital opportunity to disrupt this space, bringing the same level of innovation that consumers expect.

Our vision is to equip B2B businesses with the tools they need to thrive in a competitive market, streamline operations, and enhance customer interactions.


If you want to disrupt a Trillion$+ space, WizCommerce is the place to be.

Read more about us: Forbes, The Morning Star Yourstory or our website!


Founders:

Divyaanshu Makkar (Co-founder, CEO)

Vikas Garg (Co-founder, CCO)


Why should you join us?

  • Huge Market Size: B2B commerce is just in India and the US.

    Our two main geos are a 5 Trillion$+ space, waiting to be disrupted.

    Every start-up has a risk of going to 0, but few have a market large enough to become 100B$+ companies.

  • Never-ending exciting opportunities: If you are a person who loves to dig deeper into problems, figure out solutions, take ownership and implement the solution and then chill - this is the right place for you.

    We are building something that has never been made before
  • Customers love us: There are many times when customers have invited us to stay with them to understand their pain points as we have exceeded their expectations in every feature launch, that’s the ownership and quality bar we set here.


We’re looking for people with a strong interest in building successful products or systems, comfortable dealing with lots of moving pieces, exquisite attention to detail, and are comfortable learning new technologies and methods.


Job Description:

Role: You will be responsible for creating, maintaining, and updating all technical and operational documents as well as maintaining the Knowledge base, ensuring clarity, consistency, and accessibility for internal teams and end-users.

You'll work closely with product managers, developers, customer success teams to deliver accurate and user-friendly content.


Responsibilities:

  • Develop and maintain clear, concise, and accurate documentation, including:
  • Helpdesk articles and self-serve knowledge base
  • Product FAQs and How-to Guides
  • Internal SOPs and process documents
  • Collaborate with product and tech teams to understand features and document them for end-users and internal use.
  • Own the structure and version control of documentation repositories (e.G., Google Drive, Notion, Confluence, or similar platforms).
  • Regularly audit and update existing documents to reflect product updates or policy changes.
  • Coordinate with customer support to identify common queries and proactively build help content.
  • Ensure consistency in tone, format, and terminology across all written materials.


Qualifications and Skills:

  • Bachelor’s degree in English, Journalism, Computer Science, or related field.
  • 2–4 years of experience as a Technical Writer, preferably in a SaaS or tech environment.
  • Strong command over written English, with the ability to simplify complex technical concepts.
  • Familiarity with tools like Zendesk, Notion, Confluence, Google Workspace, or similar platforms.
  • Basic understanding of SaaS products and B2B workflows is a plus.
  • Experience maintaining documentation version control and structured formatting.


Good to Have

  • Exposure to UI/UX writing or microcopy.
  • Ability to create visual content such as flowcharts or process diagrams.
  • SEO understanding for help articles.


What You’ll Get

  • Opportunity to work closely with cross-functional teams in a high-growth startup.
  • Ownership of documentation processes with autonomy to improve knowledge flows.
  • Fast-paced and collaborative work culture.


Location: Bengaluru

Website Link: https://www.Wizcommerce.Com/

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Documentation Engineer Potential: Insight & Career Growth Guide


Real-time Documentation Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Documentation Engineer in Bengaluru, India, highlighting market share and opportunities for professionals in Documentation Engineer roles.

590832 Jobs in India
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44679 Jobs in Bengaluru
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Download Documentation Engineer Jobs Trends in Bengaluru and India

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WizCommerce adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Documentation Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Documentation Engineer?

Key qualifications for Documentation Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Documentation Engineer Job Success

WizCommerce interview tips for Documentation Engineer

Here are some tips to help you prepare for and ace your Documentation Engineer job interview:

Before the Interview:

Research: Learn about the WizCommerce's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

To prepare for your Documentation Engineer interview at WizCommerce, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WizCommerce's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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