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Urgent! Dreamcast - Manager - Client Service Job Opening In Jaipur – Now Hiring Dreamcast

Dreamcast Manager Client Service



Job description

<p>About The Opportunity:<br/><br/> We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions.<br/><br/> Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.<br/><br/> Role & Responsibilities:<br/><br/>- Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc.<br/><br/>- Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions.<br/><br/>- Oversee the planning and execution of events, ensuring all technical aspects align with client expectations and industry standards.<br/><br/>- Serve as the primary point of contact for clients, addressing queries and resolving issues promptly.<br/><br/>- Monitor event progress, gather feedback, and develop actionable insights to drive continuous improvement in service delivery.<br/><br/>- Maintain comprehensive reports and documentation on client interactions and event outcomes.<br/><br/> Skills & Qualifications:<br/><br/>- Must-Have: Proven experience in client servicing and account management within the event technology, Exhibitions, Conferences or related industry.<br/><br/>- Must-Have: Strong interpersonal and communication skills with a knack for building lasting client relationships.<br/><br/>- Must-Have: Ability to manage multiple projects simultaneously and coordinate effectively with diverse teams.<br/><br/>- Preferred: Experience in planning and executing events or large-scale projects, with an understanding of event tech software and solutions.<br/><br/>- Preferred: Demonstrated problem-solving skills with an analytical mindset and attention to detail.<br/><br/>- Preferred: Familiarity with client feedback systems and performance metrics to drive service improvements.<br/></p> (ref:iimjobs.com)


Required Skill Profession

Operations Specialties Managers



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