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End User Computing (EUC) Engineer Job Opening In India, India – Now Hiring TECEZE


Job description

🚀 New Contract Opportunity – Desktop Support Engineer🚀


🔹 Contract: 1 year (Extendable)

🔹 Location: Pune

🔹 Start: Immediate


Key Responsibilities:

  • Execute IMAC (Install, Move, Add, Change) activities for desktops, laptops, printers, peripherals, and other end-user computing devices.
  • Perform hardware and software installations, upgrades, and configurations in accordance with IT policies.
  • Manage asset tagging, inventory updates, and documentation after each IMAC activity.
  • Support new device rollouts, refresh projects, and user relocations.
  • Ensure data backup, migration, and recovery during system moves or replacements.
  • Troubleshoot hardware and OS-level issues during deployment and escalate complex problems as needed.
  • Coordinate with Service Desk, Network, and Infrastructure teams for dependencies and smooth execution.
  • Maintain SLA compliance for all IMAC requests and ensure proper closure in ITSM tools (e.G., ServiceNow, Remedy).
  • Support user onboarding and offboarding processes from a device perspective.
  • Prepare and maintain standard operating procedures (SOPs), checklists, and technical documentation.

Required Skills and Competencies:

  • Strong understanding of EUC technologies – Windows OS, Microsoft 365, Active Directory, SCCM/Intune.
  • Experience with hardware setup, reimaging, and device provisioning.
  • Familiarity with ticketing systems (e.G., ServiceNow, Remedy, BMC Helix).
  • Good knowledge of network connectivity basics (LAN/Wi-Fi, IP, DNS, DHCP troubleshooting).
  • Hands-on experience with remote support tools (e.G., RDP, TeamViewer, AnyDesk).
  • Strong documentation and reporting skills.
  • Excellent communication and customer service orientation.
  • Ability to work independently or as part of a distributed support team.

Preferred Qualifications:

  • Certifications: CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate.
  • Experience in large-scale enterprise IMAC deployments.
  • Knowledge of asset management and lifecycle tracking tools.
  • Exposure to endpoint security tools (e.G., BitLocker, antivirus solutions).

Education:

  • Bachelor’s Degree or Diploma in Computer Science, Information Technology, or related field.

Required Skill Profession

Computer Occupations


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TECEZE adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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2. Loyalty

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6. Respect for human rights

7. Obeying India laws and regulations

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Interview Tips for End User Computing (EUC) Engineer Job Success

TECEZE interview tips for End User Computing (EUC) Engineer

Here are some tips to help you prepare for and ace your End User Computing (EUC) Engineer job interview:

Before the Interview:

Research: Learn about the TECEZE's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your End User Computing (EUC) Engineer interview at TECEZE, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TECEZE's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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