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End User Support Technician Job Opening In Bengaluru – Now Hiring Sharp Brains


Job description

Duration: 4 months (November 2025 – February 2026)

Job Requirements

  • 3–5 years of IT field support or hardware/software troubleshooting experience.
  • Experience in:
  • PC deployment, installation, and end-user support
  • Remote hands staging of infrastructure hardware
  • Depot workflows and basic network troubleshooting
  • Familiarity with:
  • ServiceNow, Active Directory, SCCM/Intune, SOTI
  • Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint)
  • Dell diagnostics and SupportAssist tools
  • Basic scripting (e.G., PowerShell or batch – helpful but not required)
  • Physically able to lift 40+ lbs.

    and travel regionally.
  • Associate degree, technical certification, or equivalent hands-on experience.

Key Responsibilities

PC & Hardware Support

  • Perform on-site installation and setup of desktop PCs, laptops, printers, and peripherals.
  • Provide remote hands support for IT hardware staging (PCs, servers, switches, etc.), including physical placement, unboxing, labeling, and power/network connectivity checks — configuration is handled remotely by others.
  • Support device imaging, OS upgrades, and software installations.

Depot & Lifecycle Support

  • Participate in device lifecycle: receiving, staging, imaging, deploying, and assisting with decommissioning and secure disposal.
  • Support depot operations: diagnostics, hardware repair, device reimaging, and staging of laptops, desktops, and tablets.
  • Perform Dell-certified warranty repairs (if certified) and manage part replacements.
  • Maintain basic asset tracking, including incoming and outgoing equipment.

Documentation & Compliance

  • Document service activity, imaging steps, inventory usage, and technical work performed.
  • Follow local site SOPs and contribute to updates (e.G., shipping checklists, imaging guides).
  • Ensure work aligns with infrastructure standards, safety protocols, and IT compliance.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your End User Potential: Insight & Career Growth Guide


Real-time End User Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for End User in Bengaluru, India, highlighting market share and opportunities for professionals in End User roles.

32884 Jobs in India
32884
1354 Jobs in Bengaluru
1354
Download End User Jobs Trends in Bengaluru and India

Are You Looking for End User Support Technician Job?

Great news! is currently hiring and seeking a End User Support Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sharp Brains adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for End User Support Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for End User Support Technician?

Key qualifications for End User Support Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for End User Support Technician?

To improve your chances of getting hired for End User Support Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for End User Support Technician Job Success

Sharp Brains interview tips for End User Support Technician

Here are some tips to help you prepare for and ace your End User Support Technician job interview:

Before the Interview:

Research: Learn about the Sharp Brains's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your End User Support Technician interview at Sharp Brains, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sharp Brains's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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