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Urgent! Endpoint Security Engineer (L1&L2) Job Opening In New Delhi – Now Hiring Sattrix Information Security

Endpoint Security Engineer (L1&L2)



Job description

Device Management (Endpoint) Support Engineers – L1 & L2

Location: Chennai, Hyderabad and Mumbai

Mode: work from office (5 days)

Shifts: Rotational Shifts (24x7)

Budget - L1: 6-7 LPA; L2: 15-18 LPA

Skills required (End Point Security):

- Sentinal One
- Carbon Black
- Aruba - NAC
- DAM - Imperva
- DSF - Imperva

Job Overview:

We are looking for Device Management L1 and L2 Support Engineers to join our Security Operations team.

The ideal candidates should have relevant hands-on experience in managing security devices, basic to intermediate understanding of networking and operating systems, and familiarity with security tools and support processes.

Required Skills (Common for Both Levels):

Basic to Intermediate understanding of:

- Networking: Firewalls, routing, TCP/IP, packet flow & analysis.
- Operating Systems: Windows, Unix/Linux/Ubuntu.
- Security Concepts: OWASP Top 10, vulnerability management, system hardening, CIA triad, etc.

Hands-on experience with:

- Security Tools:
- Network Security – WAF, APT, Secure Web Gateway
- Endpoint Security – EDR, DAM, NAC, DLP, FIM, IRM
- IAM – PIM, RSA
- Infrastructure & Monitoring – Active Directory, SIEM/SOAR, Web Application Security
- Incident, change, and problem management processes.
- Basic automation & scripting (e.g., Bash, Python), Ansible, REST API.
- Security documentation – SOPs, reports, configurations, dashboards.
- Good communication, documentation, and stakeholder coordination skills.

Key Responsibilities:

L1 Support Engineer:

- Perform daily monitoring, health checks, and first-level support of security infrastructure.
- Handle user queries and coordinate with L2/TAC teams for escalations.
- Assist in technical documentation (SOPs, daily reports, dashboards).
- Follow defined SLAs and support internal/external audit requirements.
- Work with tools like EDR, NAC, DLP, IRM, SIEM/SOAR, WAF, and endpoint security platforms.
- Participate in incident and change management.
- Contribute to the upkeep of device configurations and health monitoring.

L2 Support Engineer:

- Handle L1 escalations, perform root cause analysis, and manage issue resolution.
- Coordinate with OEM vendors for RMA, patching, and upgrades.
- Ensure SLAs are met and assist in audit readiness.
- Troubleshoot and manage tools such as EDR, DAM, NAC, DLP, FIM, IRM, WAF, Secure Web Gateway, SIEM/SOAR, and IAM tools like PIM/RSA.
- Participate in automation and optimization initiatives using scripting, Ansible, REST APIs.
- Maintain and update documentation including SOPs, configuration baselines, dashboards, and audit reports.
- Participate in capacity planning, change/problem management, and process improvement.

Experience Requirements:

- L1 Role: Experience: 2 to 4 years total, with at least 1 year in security device management and operations.
- L2 Role: Experience: 4 to 6 years total, with at least 4 years in security device management and operations.

Educational Qualifications:

B.E. / B.Tech / MCA or equivalent in a relevant field.

Preferred Certifications:

- Certified Endpoint Protection Professional
- Network Security Certified Professional
- CEH, CISM, CISSP (for L2)
- ITIL, COBIT, ISO 27001

--

Kirti Rustagi

kirti.rustagi@raspl.com


Required Skill Profession

Computer Occupations



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