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Engineer - Technical Support Job Opening In Puducherry – Now Hiring Charles Technologies


Job description

Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences.

We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Puducherry to ensure the quality and reliability of our cutting-edge digital products.


Key Responsibilities:


  • 6 Months Contract Role
  • Provide Technical support for our Mobile and Web Applications
  • On site Support and Implementation of our product to customers
  • Investigate and resolve customer-reported issues, bugs, and performance concerns
  • Collaborate with Product, QA, and Development teams to escalate and fix complex problems
  • Monitor application performance on a regular basis
  • Assist in App deployments, Version rollouts and Post-Release monitoring
  • Support Internal teams with Technical Insights and solutions.
  • Participate in on-call rotations and provide timely responses to critical incidents.
  • Ensure compliance with security, privacy, and data protection standards.


Required Qualifications:


  • 0-3 years of experience in a Customer Support role.
  • Strong understanding of mobile platforms (iOS, Android) and Web Applications.
  • Experience with Issue Tracking systems
  • Excellent communication and problem-solving skills.


Must Have Skills


  • Should have to work in Rotational Shifts (Morning/Afternoon)
  • Mandatory Languages to be known - English, Tamil

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Engineer Technical Potential: Insight & Career Growth Guide


Real-time Engineer Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Engineer Technical in Puducherry, India, highlighting market share and opportunities for professionals in Engineer Technical roles.

628928 Jobs in India
628928
43 Jobs in Puducherry
43
Download Engineer Technical Jobs Trends in Puducherry and India

Are You Looking for Engineer Technical Support Job?

Great news! is currently hiring and seeking a Engineer Technical Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Charles Technologies adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Engineer Technical Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Puducherry. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Engineer Technical Support?

Key qualifications for Engineer Technical Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Engineer Technical Support?

To improve your chances of getting hired for Engineer Technical Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Engineer Technical Support Job Success

Charles Technologies interview tips for Engineer   Technical Support

Here are some tips to help you prepare for and ace your Engineer Technical Support job interview:

Before the Interview:

Research: Learn about the Charles Technologies's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Engineer Technical Support interview at Charles Technologies, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Charles Technologies's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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