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Enterprise App Programmer Job Opening In Bengaluru – Now Hiring NetApp


Job description

Title: Enterprise App Programmer

Location:

Bangalore, Karnataka, IN

Requisition ID: 132057

Job Summary


As an L2 Engineer, you are part of a 24/5 support for HCM team that is responsible for migration, incident operations, problem investigation, management and resolution.

You will work closely with cross-functional teams to understand and address customer needs and react quickly to support and operations issues.


The Application Support group is a part of NetApp’s IT function and is responsible for a wide range of applications expertise.

As a part of a team, you will help to ensure that team objectives and operational goals are met.

Job Requirements


• Provide specific technology operations support during assigned shift.

Handle incident tickets, migrations, speak with end-users, work on problem tickets and resolve critical operations issues rapidly and effectively.
• Should have 2-3 years of working experience on SAP CPI,OIC

  • Analyzes, designs, acquires and implements projects for SAP Success Factors ,SAP CPI,OIC and/or Field Glass Vendor Management systems
  • • Should have strong hands on experience in developing custom interfaces with CPI using various CPI tool.


    • Updates customers and others on status of support issues via ticket updates in an ITSM tool such as ServiceNow
    • Ability to follow standard ITIL support principles and processes
    • Working knowledge of ServiceNow or similar ITSM support tools.
    • Basic Knowledge of SQL queries and has worked on SQL developer tool/TOAD.


    • Expertise in Groovy scripts XSLT graphical mapping
    • Within CPI Expertise in handling integrations using ODATA SFTP IDOC SOAP HTTP Process Direct REST JDBC Adapters
    • Should have knowledge in handling security artifacts encryption and decryption mechanisms
    • Strong communication ,Strong presentation and writing skill


    • Have been part of implementation projects and handling L2 support
    • Responsible for the understanding Functional specification requirement and prepare Technical specification develop interfaces as per the requirement
    • Provide expertise on all technical questions related to SAP CPI integration
    • Understand the business needs and the needs to standardize processes and build this into the design
    • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to other team members
    • Analyzing the ticket and provide solution
    • Resolving the issues within SLA


    • Ability to work quickly and effectively under pressure and efficiently handle multiple priorities simultaneously.
    • Support all formal documentation of solutions, including requirements for product extensions,etc.
    • Reporting to customers and management on status, resources needs and projected outcomes.
    • Creative approach to problem solving


    Ability to handle multiple tasks concurrently with competing deadlines.
    • Willingness to work shifts or be on call, which may occur during off hours or on weekends or on holidays.

    Education


    • A minimum of 2 years of experience is required; 3 to 5 years of experience is preferred.


    • An associate’s degree in Information Technology, Electrical Engineering, Computer Science or other related field is required; or equivalent experience.
    • Demonstrated ability to have completed multiple, moderately complex technical tasks.


    Job Segment: Computer Science, Technical Support, ERP, SAP, Database, Technology

    Required Skill Profession

    Computer Occupations


    • Job Details

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