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Entry-Level Oracle HCM Consultant Job Opening In India, India – Now Hiring Jigya Software Services


Job description

Job Title: Junior IT Support Analyst (Oracle HCM) -

Location: New Delhi


About the Role:

We are seeking motivated and tech-savvy individuals to join our global IT help desk as Junior IT Support Analysts.

This is an exceptional entry-point for a career in enterprise software, offering you the chance to build a deep, practical understanding of Oracle HCM Cloud by supporting end-users.

You will be the first point of contact, troubleshooting issues and guiding users through core HCM processes.

If you have strong communication skills, a basic familiarity with Oracle HCM, and a desire to grow your technical expertise, we want to hear from you.


Key Responsibilities:

  • Provide Tier 1 technical support for Oracle HCM Cloud applications via phone, email, and chat.
  • Troubleshoot and resolve user inquiries related to payroll, time and labor, benefits, employee profiles, and other HCM modules.
  • Guide end-users step-by-step through system navigation and standard operational flows.
  • Document, track, and manage support tickets using our IT service management (ITSM) tool.
  • Escalate complex technical issues to Tier 2 support specialists as needed.
  • Contribute to the knowledge base by creating and updating support articles.


Required Qualifications & Skills:

  • Exceptional verbal and written communication skills in English are mandatory.
  • Demonstrable end-user experience with Oracle HCM, Oracle HCM Cloud, or Fusion HCM (e.G., using the system for HR-related tasks in a previous role).
  • A strong customer-service orientation and a patient, helpful demeanor.
  • The ability to quickly learn new software and explain technical concepts in simple terms.
  • A self-starter attitude with a strong desire to build a technical career and learn Oracle systems from the ground up.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Entry Level Potential: Insight & Career Growth Guide


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Are You Looking for Entry Level Oracle HCM Consultant Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Jigya Software Services adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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2. Loyalty

3. Impartiapty

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