Urgent! Escalation Manager Job Opening In Raipur – Now Hiring TNV Method
Application: https://hiring.tnvmethod.com/fitness-manager
TNV Method by Tanvi Parikh Fitness is a global fitness platform.
We combine lifestyle management solutions (Nutrition, Mindset, Exercise and more) with personlized coaching to help our customers track, reverse and manage chronic health conditions.
About the role:
Profile – Escalation Fitness Manager
Role – Full-time
Grade – Manager
Experience - 3+ years
Salary band - INR 70,000 - INR 85,000 per month (in-hand)
Location – 100% Remote
Work Shift: Mon-Sat, 6:30 a.m. - 12:30 p.m. IST and 7:00 p.m - 10:00 p.m IST
As a Fitness Manager at TNV Method , your role is multifaceted and involves two main responsibilities: helping clients achieve their health and fitness goals through our comprehensive approach, products, and services, and providing customer service support to leads, existing clients and help coaches retain clients .
To fulfill these responsibilities, you will work on building strong relationships with team members, personal training clients, and members, as well as leading through action and influence by demonstrating the systems, processes, and behaviors required for success.
Additionally, you will motivate your team to grow and develop through education and personal development, and embody the values of TNV Method - fun, passion, inclusivity, and teamwork.
Required Qualifications:
Has an exceptional work ethic & management of coaches
Degree/certificate in Nutrition/Dietetics/Fitness
Experience with Customer Service & Client retention
At least 3 years of experience as a fitness coach
Leadership and/or management experience is preferred
Prior experience recruiting, onboarding and developing new personal trainers
Effective communication, interpersonal and public speaking skills
Motivated self-starter and team player
Professional, punctual and organized
Excellent communication skills with expert-level fluency in English
A highly driven self-starter, with very strong ownership of their work
Ability to consistently live our Core Values of Caring, Happiness, Integrity, Peak Attitude, Passion, Personal Fitness, and Trust.
Key Responsibility Areas:
Providing guidance and support to coaches to help them effectively deliver training and coaching to clients as per company standards.
Reply to queries from potential customers and existing clients on support channels.
Hit monthly sales targets and deliver reports to management
Quality check for personalized plans built by coaches as per guidelines.
Monitoring coaches’ schedules and ensuring that they are meeting all required commitments, including client appointments and standup updates to management.
Handling difficult coaches or clients as needed, including addressing performance or behaviour issues and providing support to resolve any problems.
Conducting regular check-ins with coaches to provide feedback and support, and to identify any areas where they may need additional assistance.
Assisting coaches with maintaining accurate records of clients’ progress and handling any administrative tasks as needed.
Providing training and development opportunities to improve coaches’ technical and soft skills, as well as their understanding of the company’s policies, procedures, and culture.
Act as the point of contact for coaches and communicate with the management regarding coach’s performance, client’s feedback and the overall team’s performance.
Building a positive and supportive team culture to encourage coaches to share their best practices, exchange ideas, and provide support to each other.
Evaluating and providing feedback on coaches’ training sessions, calls, and communications and provide constructive feedback.
Additional Responsibilities:
Providing coaching and development opportunities to help coaches grow and improve their skills.
Collaborating with other team members and fitness professionals to ensure that coaches have the resources and support they need to be successful.
Staying informed about the latest trends and best practices in the online fitness and coaching industry and sharing this knowledge with the team.
Application: https://hiring.tnvmethod.com/fitness-manager
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Unlock Your Escalation Manager Potential: Insight & Career Growth Guide
Real-time Escalation Manager Jobs Trends in Raipur, India (Graphical Representation)
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Great news! TNV Method is currently hiring and seeking a Escalation Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Escalation Manager Jobs Raipur.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TNV Method adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Escalation Manager Jobs India varies, but the pay scale is rated "Standard" in Raipur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Escalation Manager typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Escalation Manager interview at TNV Method, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TNV Method's products or services and be prepared to discuss how you can contribute to their success.
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