📑 Job Description Service Advocates are responsible for working with members who have been identified as having the most opportunity to assist with outstanding issues with the mission of resolving all concerns. The Service Advocate handles inbound member correspondence and looks for areas in which they can further assist the member to prevent f ...
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📑 Job Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from international customers relating to orders not received and order tracking ...
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📑 Job Description Primary Responsibility This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. Performance Parameters Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s soft skills Authenticatio ...
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📑 Job Description Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the motor servicing as well as answering generic, non-generic specific questions related to product cover/motor servicing. Candidates with voice background & prior web chat experience with UK or US clie ...
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📑 Job Description Experience in claims FNOL claim set up Review and identify different types of US legal documents/Claim documents Ensure that transactions are processed as per procedures Achieve individual productivity and quality goals Participate in training initiatives to develop knowledge Integrate procedural changes into daily routin ...
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📑 Job Description Primary Responsibility Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries Performance Parameters 1+ chat concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the custome ...
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📑 Job Description Primary Responsibility Understand all relevant aspects Freight Bill Entry process, which includes: Able to read and understand BOL and identify customer information. All billing information should be entered in client software in all required fields. Performance Parameters · Productivity (Per SLA parameters) · Accu ...
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📑 Job Description Primary Responsibility This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. Performance Parameters Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the customer service representative’s soft skills Authenticatio ...
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📑 Job Description Maintaining high accuracy, productivity standards and should have willingness to learn. GDS Knowledge. Will have Interaction with clients through email for query resolution and should build and maintain good working relationships with customers. Participate in process improvement initiatives, be flexible and change ready in ...
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📑 Job Description Technical Skills Good Computer navigation skills, keyboarding skills Should be familiar with MS Office Typing speed must be between 30-35 wpm with 95% accuracy Process Specific Skills Possesses necessary knowledge of business concepts to effectively perform the job Makes decisions in a timely manner; shows good jud ...
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📑 Job Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from UK customers relating to orders not received and order tracking and returns ...
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📑 Job Description Commerce graduate with good communication skills, basic accounting knowledge, good PC skills, working knowledge of MS office. Should be able to communicate with onshore accountants independently. Understand the activities that are trained and perform them independently. Should be a good team player. ...
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📑 Job Description Processing of all kind of AP invoices received from the client Experience on Payment processing Knowledge on MS office and reporting T&E process experience Month-end responsibilities include ensuring that all invoices are processed by month-end Recognize and escalate urgent/sensitive issues to Manager Ensure SLA target ...
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📑 Job Description Applying cash receipts, Reconciliations, Month close activities Working on unapplied report on a weekly basis Following up with clients for payments Adhere the timelines/ SLA built for the Process Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing Contribute to the Process Improvem ...
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📑 Job Description Individual will be multiskilled Handling calls, emails and process Admin (Back office) queues Dealing with customer queries regarding their payment and payment plan incase of payment defaulters Responding to customer emails, actioning queries related to payments on account, payment plan, returns etc. And working on multipl ...
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📑 Job Description Analyze, validate and process transactions as per Desktop procedures Analyze and research all discrepancies Investigate and resolve outstanding items Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is following predefined parameters as defined b ...
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📑 Job Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited via emails Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks via emails Enquiries from international customers relating to orders not receiv ...
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📑 Job Description Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Typing Test> =25Process SpecificMinProcess Kn ...
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📑 Job Description Position Title, Responsibility Level: Executive/Senior Executive Function: Operations Reports to - Assistant Manager/Lead Assistant Manager Permanent/ Temporary: Permanent Span of Control – None Location: C – 15, Noida Basic Function This position is accountable for claims adjudication. Work is performed un ...
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📑 Job Description Basic Function This role is primarily responsible for processing transactions into the system as per the communication received from customers. This role is also responsible for post issue policy maintenance and make the changes as requested by the customer Associates in this role must be able to operate across various ...
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📑 Job Description Primary Responsibility Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries Performance Parameters 1+ chat concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the custome ...
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📑 Job Description Primary Responsibility Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries Performance Parameters 1+ chat concurrency / Average Handle Time Quality Assurance (Finished Product Quality ) Measurement of the custome ...
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📑 Job Description Ability to navigate multiple systems and applications Ability to analyze information to execute upon various tasks Ability to produce high quality outcomes in a highly productive environment. Ability to make sound judgments based on available information. Understanding of underwriting concepts, Policy administration system ...
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📑 Job Description Ensure that the process transactions are processed as per standard procedures and review all invoices for payments. Identify and make necessary adjustments. Reconcile AP to GL Ensure to interact with customer to resolve outstanding issues Through knowledge of accounts Payable / general ledger system and procedure Ensure t ...
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📑 Job Description Precertification Intake Support involves determination of precertification requirement of an upcoming medical/surgical procedure. It consists of frontline professional staff who take incoming calls either from members or providers Front line staff accepts incoming calls from members or providers to determine precertification ...
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📑 Job Description Feasible to work in 24x7 shift Good comms Prior BPO experience required Feasible to work in 24x7 shift Good comms Prior BPO experience required Feasible to work in 24x7 shift Good comms Prior BPO experience required Feasible to work in 24x7 shift Good comms Prior BPO experience required Feasible to work in 24x7 shi ...
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📑 Job Description Process transactions with a focus on thorough case study and ownership. Independently analyze cases and make intelligent decisions to resolve processes efficiently. Handle queries from third-party stakeholders via email, requiring strong business writing skills. Adhere strictly to schedules while maintaining high quality an ...
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📑 Job Description Role Responsibilities Participate in training to develop knowledge in all systems Integrate procedural changes into daily routine Achieve individual productivity and quality goals Support other team members in meeting service expectations Aid in the training of others, as needed Provide quality review to ensure accuracy Adhere ...
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📑 Job Description Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity st ...
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📑 Job Description The incumbent will be part of Meetings and Events process AR team and shall be responsible for managing travel Account receivables process i.e, Invoicing, Cash receipting, Reconciliations, Month end activities, Travel accounting etc. The candidate shall be required to liaise with internal / external customers to meet the proc ...
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📑 Job Description Skills SetsTechnical SkillsGood computer Navigation skills- Ability to use the Desktop Computer system- Basic IT knowledge & familiarity of Operating Systems (Windows 95/98//NT) - Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Process Specific SkillsKnowledge of UK CultureKnowledge of Utilit ...
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📑 Job Description Primary Responsibility Understand all relevant aspects Freight Bill Entry process, which includes: Able to read and understand BOL and identify customer information. All billing information should be entered in client software in all required fields. Performance Parameters · Productivity (Per SLA parameters) · Accu ...
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📑 Job Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from international customers relating to orders not received and order tracking ...
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📑 Job Description Good Medical knowledge is a must. In depth knowledge of medical terminology, diagnosis and procedures. Processing of US Medical Claims Documents from Sorting to Summary including Bill review Knowledge of US Insurance /Medical Claims/US Healthcare is preferable. Knowledge of US codes - ICD/CPT would be an added advantage. C ...
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📑 Job Description Role Responsibilities §Predominantly incoming industry dataflows for MOP which have been unable to auto process - require manual intervention/user decision to resolve§Able to work towards team targets . Good excel knowledge, self motivated, driven by efficiency and quality §Send all relevant industry flows and update internal ...
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📑 Job Description Candidate should be B-Com having good accounting skill with good communication. Having 1-2 years exp in back office for Recon/Accounting. Accounting will be preferred. Should be proficient in MS office specially in MS Excel.................................................................... ...
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📑 Job Description • The incumbent will be working for accounts payable process where daily activity will include vendor bill creation in NetSuite. The incumbent will to do reconciliations of bill creation and actual payments. The incumbent will create subledger support for open payables report. The incumbent will review the payment for peer ...
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📑 Job Description Position Title, Responsibility Level Executive, Senior Executive Nurse Level 1 or 2A Function Nurse Abstractor Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control None Location Kochi Basic Function Responsible for the review and evaluation of clinical information an ...
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📑 Job Description Position Title, Responsibility Level Associate Function Healthcare Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control Individual Contributor Location Kochi, India Basic Function Work Type - Back office with outbound calls to providers office as needed validate ...
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📑 Job Description Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity st ...
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📑 Job Description Position Title, Responsibility Level Advisor – Home/Home Recovery Function Operations, Executive Reports to Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location Noida - SEZ Basic Function To provide timely and effective response to insurance claims, en ...
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📑 Job Description – Associate/Senior Associate Position Title, Responsibility Level: Associate/Senior Associate Function:Healthcare Business Development Reports to : Assistant Manager Permanent/ Temporary: Permanent Span of Control: Nil Location: C 42 Basic Function: Need to call doctors to convince them on r ...
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📑 Job Description Basic Function Claim request Invoices are received for settlement of claims. The associate is required to process the Invoice in the client systems for settlement of payments Essential Functions Duties will include detailed validation of the invoice basis Process maps. Executive will need to work as efficiently and ...
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📑 Job Description Responsible for booking/cancelling and amending air and hotel bookings made using Online portal. The incumbent will be part of GTSC & shall be responsible for Global Front Office process. • Should not have a gap of more than 6 months from last employment • The incumbent shall ensure compliance with SLA and other internal g ...
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📑 Job Description Role: Associate Responsibilities Perform reconciliation of Sales and Use Tax accounts and compute tax liability. SUT Returns Preparations and Review E-Filing and Paper filing of SUT Returns. Prepare monthly tax accruals for all qualifying expenses. Required Skills Good communication and analytical skills Edu ...
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📑 Job Description Precertification Intake Support involves determination of precertification requirement of an upcoming medical/surgical procedure. It consists of frontline professional staff who take incoming calls either from members or providers Front line staff accepts incoming calls from members or providers to determine precertification ...
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📑 Job Description Key Responsibilities: (Need to pass the CEF test for voice and emails) Respond to Customer Inquiries: Manage calls and emails from customers. Provide Support and Assistance: Address customer issues promptly and professionally, offering appropriate solutions and guidance to resolve problems effectively. Ensure Accura ...
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📑 Job Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from international customers relating to orders not received and order tracking ...
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📑 Job Description – Associate/Senior Associate Position Title, Responsibility Level: Associate/Senior Associate Function:Healthcare Business Development Reports to : Assistant Manager Permanent/ Temporary: Permanent Span of Control: Nil Location: C 15 Basic Function: Need to call providers to provide case sta ...
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📑 Job Description create fashion, beauty and home items and publish them to the next.co.uk family of websites. Also includes creation and checking of product data, assigning of imagery and attribution of key features of the product. And to test live environments in line with changes coming from the Production, UK Content and International Cont ...
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