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Urgent! Expert ServiceNow CMDB Implementation Specialist Job Opening In Malappuram – Now Hiring beBeeImplementation

Expert ServiceNow CMDB Implementation Specialist



Job description

Job Overview


We are seeking a skilled professional to lead the implementation of our Configuration Management Database (CMDB) within the ServiceNow platform.


Key Responsibilities:



  • Lead end-to-end implementation of ServiceNow CMDB, ensuring accurate configuration item (CI) data and relationships.


  • Design and maintain the CMDB data model, including CI classes, attributes, and relationships.


  • Configure and optimize Discovery and Service Mapping to ensure automated and reliable population of CMDB data.


  • Integrate CMDB with ITSM, ITOM, and other enterprise systems for real-time updates and visibility.


  • Define and enforce data governance, data quality, and reconciliation policies.


  • Develop CMDB dashboards, reports, and data health metrics.


  • Collaborate with stakeholders to align CMDB strategy with business and IT operations.


  • Conduct workshops, gather requirements, and translate business needs into technical configurations.


  • Provide knowledge transfer and documentation for ongoing CMDB operations and maintenance.


Required Skills & Experience:



  • 5 years of hands-on experience in ServiceNow implementation, with at least 3+ years focused on CMDB and Discovery.


  • Strong understanding of ITIL processes, especially Configuration Management.


  • Proven experience in Service Mapping, Discovery probes/sensors, and MID Server configuration.


  • Proficiency in ServiceNow ITOM, ITSM, and related modules.


  • Experience with data integrations (REST, SOAP, API, etc.) and import sets/transform maps.


  • Strong analytical and troubleshooting skills for CMDB data integrity and performance issues.


  • Excellent communication skills and ability to work with cross-functional teams.


  • ServiceNow Certified Implementation Specialist – CMDB / Discovery / ITOM preferred.


Qualifications:


To be successful in this role, you will need:



  • Deep knowledge of ServiceNow architecture and CMDB best practices.


  • Ability to design and implement complex data models and integration workflows.


  • Strong analytical and problem-solving skills to troubleshoot CMDB data issues.


  • Excellent communication and collaboration skills to work with stakeholders and cross-functional teams.



Required Skill Profession

Other General



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