We are one of the leading manufacturer, supplier and exporter of Indian Natural Stones and Natural Stone Products.
Job Title: Operation Manager
Reporting Manager: Director
Department/Group: Import/Export
Travel required: Required
Location: New Delhi
Job Description
We are seeking a highly organized and proactive Operations Manager to oversee and streamline the end-to-end operational processes of our stone and granite export business.
The ideal candidate will coordinate between the marketing, procurement, logistics, and accounts teams to ensure timely order execution, supplier payments, and export shipment deliveries.
Key Responsibilities:
🔹 Order Execution & Monitoring
- Track and monitor all customer orders received via the marketing team.
- Maintain a real-time dashboard of order status: PO issued, production status, ready for dispatch, shipped.
- Coordinate with the supplier on material readiness and quality confirmations.
🔹 Supplier Coordination & Payment Tracking
- Ensure timely issuance of Purchase Orders (POs) to suppliers.
- Track and manage advance and final payments to suppliers in coordination with the accounts team.
- Follow up with suppliers for timelines, delays, or changes in availability.
🔹 Logistics & Delivery Planning
- Plan and schedule movement of goods from supplier’s location to the designated seaport.
- Negotiate and arrange domestic transport (truck/container) at optimal rates and timelines.
- Liaise with transporters, suppliers, and shipping agents to meet export cut-off timelines.
🔹 Documentation & Compliance
- Oversee the preparation and collection of relevant documents such as invoices, e-way bills, delivery challans, and packing lists.
- Coordinate with the export documentation team for Bill of Lading (BL), Certificate of Origin, etc
🔹 Coordination & Communication
- Serve as the key link between marketing, procurement, logistics, accounts, and suppliers.
- Provide regular updates to the management on pending orders, delivery schedules, and logistics costs.
Qualifications and Education Requirements
Must have Skills & Experience
- Graduate in Logistics, Business Management, or Supply Chain
- 8–10 years of experience in export operations, preferably in the natural stone, granite, or related sector.
- Strong negotiation and vendor management skills.
- Sound knowledge of domestic logistics, port operations, and export documentation.
- Proficiency in MS Excel, Google Sheets, and ERP tools.
- Excellent communication and coordination abilities.
Good to have Skills & Experience
- Cost-conscious and process-driven mindset
- Strong follow-up and organizational skills
- Ability to multitask and handle pressure
- Ready to travel to supplier locations and ports when required