Export Operation Manager

We are one of the leading manufacturer, supplier and exporter of Indian Natural Stones and Natural Stone Products.

Job Title:

Operation Manager
Reporting Manager:

Director
Department/Group:

Import/Export
Travel required:

Required
Location:

New Delhi

Job Description

We are seeking a highly organized and proactive

Operations Manager

to oversee and streamline the end-to-end operational processes of our stone and granite export business.

The ideal candidate will coordinate between the marketing, procurement, logistics, and accounts teams to ensure timely order execution, supplier payments, and export shipment deliveries.
Key Responsibilities:
Order Execution & Monitoring
Track and monitor all customer orders received via the marketing team.
Maintain a real-time dashboard of order status: PO issued, production status, ready for dispatch, shipped.
Coordinate with the supplier on material readiness and quality confirmations.
Supplier Coordination & Payment Tracking
Ensure timely issuance of Purchase Orders (POs) to suppliers.
Track and manage

advance and final payments

to suppliers in coordination with the accounts team.
Follow up with suppliers for timelines, delays, or changes in availability.
Logistics & Delivery Planning
Plan and schedule movement of goods from

supplier’s location to the designated seaport .
Negotiate and arrange

domestic transport

(truck/container) at optimal rates and timelines.
Liaise with transporters, suppliers, and shipping agents to meet export cut-off timelines.
Documentation & Compliance
Oversee the preparation and collection of relevant documents such as invoices, e-way bills, delivery challans, and packing lists.
Coordinate with the export documentation team for Bill of Lading (BL), Certificate of Origin, etc
Coordination & Communication
Serve as the key link between

marketing, procurement, logistics, accounts , and suppliers.
Provide regular updates to the management on pending orders, delivery schedules, and logistics costs.

Qualifications and Education Requirements
Must have Skills & Experience
Graduate in

Logistics, Business Management, or Supply Chain
8–10 years of experience

in export operations, preferably in the

natural stone, granite, or related sector.
Strong negotiation and vendor management skills.
Sound knowledge of

domestic logistics ,

port operations , and

export documentation.
Proficiency in MS Excel, Google Sheets, and ERP tools.
Excellent communication and coordination abilities.

Good to have Skills & Experience

Cost-conscious and process-driven mindset
Strong follow-up and organizational skills
Ability to multitask and handle pressure
Ready to travel to supplier locations and ports when required