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Field Service Engineer Job Opening In Ahmedabad – Now Hiring TOMRA


Job description

Job Description

Position Overview:

As a Field Service Engineer, you will be responsible for delivering high-quality service to ensure enhanced machine performance and an excellent customer experience.

We are looking for someone who is hands-on, presentable, and eager to work in a customer-facing role.

Our Field Service Engineers are team players who think critically, take initiative, and demonstrate grit in getting things done.

They work independently and as part of a team to ensure our solutions are delivered, installed, and maintained on an ongoing basis.

Field Service Engineers have an aptitude for machine operations, mechanical, electrical, computational, and operational, as well as electrical assembly and installation.

He/she is responsible for meeting customer supply demands to ensure all aspects of end-to-end system quality are met, from installation to preventative maintenance, ensuring our customers receive optimal results from our machinery.

Key Responsibilities:

  • Ensure machines are performing to customer expectations.
  • React to machine issues in the field within an appropriate timeframe and ensure prompt resolution.

    Where an easy fix is not possible, ensure customer is well informed of the plan and potential costs.
  • Problem solves for operational or mechanical efficiency.
  • Troubleshoot machine problems and/or performance issues through to resolution.
  • Perform preventative maintenance to include undertaking pre-season and post-season servicing of machines, and work to enhance ongoing performance [of] the machines.
  • Complete removal and installation of mechanical components such as shafts, bearings, belts, motors.
  • Work collaboratively with engineering and/or research and development to improve work instructions and/or assist in the writing and editing of “build as” assembly and testing procedure documents.
  • Maintain close relationship with sales leadership by providing customer updates and advising on any potential sales opportunities or customer concerns for follow-up action(s).
  • Maintain close relationship with customer care centre (CCC) team and provide regular updates.
  • Actively contributes to continuous improvement activities.
  • Ensure use of company tools and equipment is done correctly and are maintained to a level to prevent unnecessary or premature deterioration.
  • Assist with training and development of new Field Service Engineers, as requested.
  • Qualifications

    About you: 

  • Relevant university degree level qualification such as Bachelor of Mechatronics Engineering/Mechanical Engineering/Engineering is preferred
  • 5+ years of experience as a field service engineer or equivalent education
  • Relevant knowledge of reading and interpreting electrical schematics
  • An understanding / knowledge of electronics and electrical assembly and wiring
  • Working knowledge of PC and MS office suite
  • Ability to read, analyse and interpret technical procedures and/or governmental regulations
  • Ability to solve practical problems
  • Excellent customer service skills required
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
  • Fluency in English and Hindi (both written and verbal) is required
  • Good written and verbal communication skills
  • A positive attitude with a strong customer service mindset
  • Knowledge in PC building, repairing and diagnostic testing
  • Experience engaging with customers in a service delivery environment
  • Physical Requirements: 

  • Able to perform frequent bending, kneeling, and standing, and work in confined spaces
  • Ability to work under pressure
  • Ability to lift up to 50 lbs., on a regular basis
  • Ability to distinguish between the full range of colours in the colour spectrum
  • No major food allergies that would impede ability to work around or near food, nuts, fruits, and vegetables
  • Work Environment:

  • Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures
  • Willingness and ability to work overtime, as requested
  • Travel:

  • Ability and willingness to travel extensively up to 80% of the time in Madhya Pradesh, Maharashtra, Gujarat, Bangalore, and other areas domestically/internationally as required
  • Must be willing to travel for 2 weeks at a time or more as required
  • Must be able to drive without restrictions and possess a valid Driver’s License
  • Must be able to obtain a valid passport for travel
  • Additional Information

    Why work for us: 

  • Birthday leave - have a day off on us!
  • Onsite car parking
  • We love innovation, so we offer a collaborative environment where idea sharing and thinking outside the box is encouraged
  • Global career opportunities with a strong record for promoting internally
  • Professional training and development: We are passionate about people and seeing them succeed.

  • We care for the planet and want to make a difference for the future
  • Superannuation employer contribution paid on top of base salary
  • At TOMRA we proudly recognise cultural diversity, inclusiveness of thought and individuals to create a great working environment for our employees.

    So, even if you don’t think you tick all the boxes and the requirements, but you have what it takes, we would still like to hear from you.

    Required Skill Profession

    Other Installation, Maintenance, And Repair Occupations


    • Job Details

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    Unlock Your Field Service Potential: Insight & Career Growth Guide


    Real-time Field Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field Service in Ahmedabad, India, highlighting market share and opportunities for professionals in Field Service roles.

    31895 Jobs in India
    31895
    456 Jobs in Ahmedabad
    456
    Download Field Service Jobs Trends in Ahmedabad and India

    Are You Looking for Field Service Engineer Job?

    Great news! is currently hiring and seeking a Field Service Engineer to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TOMRA adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Field Service Engineer Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Ahmedabad. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Field Service Engineer?

    Key qualifications for Field Service Engineer typically include Other Installation, Maintenance, And Repair Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Field Service Engineer?

    To improve your chances of getting hired for Field Service Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Field Service Engineer Job Success

    TOMRA interview tips for Field Service Engineer

    Here are some tips to help you prepare for and ace your Field Service Engineer job interview:

    Before the Interview:

    Research: Learn about the TOMRA's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Field Service Engineer interview at TOMRA, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TOMRA's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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