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Urgent! Finacle Helpdesk Support L1 Position in Mumbai - Confidential

Finacle Helpdesk Support L1



Job description

Roles and Responsibilities :

Should be skilled in following:

  • Knowledge of Finacle Menu Options (CBS 7.

    0.

    25/ UBS version 10.

    2.

    18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
  • Knowledge of Core Banking Solutions, banking support
  • Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
  • Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India

Basic Qualifications:

  • Should be Science/ Commerce/Engineering Graduate, preferably, BE/B.

    Tech/MCA/MBA
  • Strong problem-solving and analytical skills
  • Effective communication and teamwork abilities
  • Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

  • Advanced degree in a related field is a plus
  • Relevant certifications or training a plus


Skills Required
Core Banking Solutions, Troubleshooting


Required Skill Profession

Computer Occupations



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