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Urgent! Front Office Executive Job Opening In Mumbai – Now Hiring Asian Heart Institute and Research Center
Company Description
Asian Heart Institute is India's #1 cardiac hospital dedicated to incorporating the latest technological advances and ethical practices to provide quality heart care at reasonable costs.
As a JCI, NABH, and ISO-accredited hospital with a staggering success rate of 99.83% in bypass surgeries and an overall 99.4% in cardiac surgeries, we are considered among the best globally.
Role Description
This is a full-time on-site role at our office in BKC, Mumbai.
As a front-office executive, you will ensure exceptional customer service for all patients, and manage patient registration and admission efficiently while maintaining confidentiality and safety.
Your responsibilities include:
- Patient Admission: Fill out and enter admission details into the Hospital Information System (HIS), counsel patients, manage room/bed inventory, handle VIP/CIP admissions, and guide patients with TPA admissions.
- Handling Queries: Address patient queries, guide them to appropriate departments, and manage the AHI mailbox.
- Counseling for Surgery/Procedure Patients: Verify patient admission status, provide procedure estimates, coordinate with nursing and PA for surgery schedules, ensure timely payments, and escalate issues as necessary.
- Daily Reports: Generate and distribute daily MIS, bed census, and procedure lists; attach interim bills to patient files.
- Human Resources Responsibilities: Assist in inducting new staff, address grievances, report system issues, suggest improvements, and ensure proper handover.
- Customer Service: Provide efficient, friendly service, resolve patient interactions positively, respect and treat patients and colleagues with sensitivity and transparency, and ensure no patient waits more than 15 minutes.
- Other Duties: Tally cash and forward to the Accounts department, achieve department goals, follow SOPs, provide accurate information during admissions, and liaise with other departments for patient satisfaction.
Qualifications
- Graduate of any discipline, preferably with customer relations or hospitality qualifications.
- 1-3 years of experience in customer relations in healthcare or hospitality.
Compensation
- Master's Degree holders: 4 - 8 LPA CTC
- Bachelor's Degree holders: 3 - 7 LPA CTC
✨ Smart • Intelligent • Private • Secure
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Unlock Your Front Office Potential: Insight & Career Growth Guide
Real-time Front Office Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Office in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 19589 jobs in India and 1053 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Front Office roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Asian Heart Institute and Research Center is currently hiring and seeking a Front Office Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Front Office Executive Jobs Mumbai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Asian Heart Institute and Research Center adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Front Office Executive Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Front Office Executive typically include Secretaries And Administrative Assistants and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Front Office Executive interview at Asian Heart Institute and Research Center, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Asian Heart Institute and Research Center's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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