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Job Description
<p><p><b>Key Skills Required : </b><br/><br/></p><p>- Strong programming skills in FullStack Technologies with- React or Angular or Vue.js as Frontend and Backend using Python or Node.js<br/><br/></p><p>- 5+ years of experience on developing and hosting chatbots on multiple channels (MS Teams, slack, SharePoint, web portal)<br/><br/></p><p>- 3+ years of experience in developing and deploying using either Azure or AWS services<br/><br/></p><p>- Familiarity with Generative AI services and RAG and Agentic applications.<br/><br/></p><p>- Experience with developing REST client services.<br/><br/></p><p>- Good to Have experience with chatbot development platforms and services (e.g., Kore.ai, Yellow.ai, Dialogflow, Microsoft Bot Framework, IBM Watson).<br/><br/><b>Key responsibilities include :</b><br/><br/></p><p>- Develop robust and scalable conversational AI chatbot UI using Frontend Frameworks.<br/><br/></p><p>- Optimize chatbot responses based on user interactions, feedback, and data analysis.<br/><br/></p><p>- Collaborate with cross-functional teams to gather requirements, design conversational flows, and implement them<br/><br/></p><p>- Design and integrate chatbots with various platforms and applications, ensuring seamless user experiences.<br/><br/></p><p>- Partner with business-facing IT teams developing new business applications based on the modern stack as well as modernizing existing applications<br/><br/></p><p>- Work closely with conversational UI designers to create visually appealing and user friendly chatbot interfaces.<br/><br/></p><p>- Provide technical guidance and support to internal teams regarding chatbot integration and customization<br/><br/><b>Desirable Skills : </b><br/><br/></p><p>- Knowledge of natural language processing (NLP) algorithm and packages.<br/><br/></p><p>- Strong teamwork, problem-solving, and analytical skills<br/><br/></p><p>- Basic knowledge of math, probability, statistics and algorithms<br/><br/></p><p>- Basic understanding of Pharma Quality Standards and Practices<br/><br/></p><p>- Strong leadership and interpersonal skills (both verbal and written)</p><br/></p> (ref:hirist.tech)
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