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Full-Stack Engineer - Customer Engagement Platform Job Opening In Bengaluru – Now Hiring RingCentral


Job description

About RingCX:


RingCX is RingCentral’s next-generation AI-powered Contact Center solution, designed to deliver seamless, intelligent, and personalized customer experiences across digital and voice channels.

Built with a modern microservices architecture and deep AI integrations, it empowers businesses to automate, analyze, and act in real-time.

Join us in shaping the future of customer engagement — where speed, empathy, and intelligence converge.

Be part of a team that’s redefining how the world connects.



Responsibilities

  • Design, Build/Create digital channel solutions using Ruby on Rails, and classic Rails ERB.
  • Work across backend services integrated with MongoDB, Redis, Sidekiq, and Memcached.
  • Design systems leveraging WebSockets using Faye Server for real-time communication.
  • Contribute to deployment automation and observability in a Docker, Kubernetes, and AWS environment, using Jenkins and ArgoCD for CI/CD.
  • Promote and contribute to automation across all test layers using RSpec, Capybara, and Selenium.
  • Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment
  • Perform design, and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality
  • Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to
  • Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests
  • Work in a distributed team spanning across multiple time zones
  • Effectively communicate and collaborate on design and technology with management and other engineering teams


Qualifications:

  • Bachelor's degree in Computer Science, Engineering or a related field or equivalent, is required
  • 10+ years in engineering software development roles with strong backend experience in Ruby on Rails, frontend experience in ReactJS or Rails ERB.
  • Deep expertise in event-driven, highly available, scalable systems using MongoDB, Redis, Sidekiq, and Memcached.
  • Familiarity with Faye Server/WebSocket-based real-time application design.
  • Hands-on experience with RSpec and Capybara/Selenium for backend and UI automation testing.
  • Proficiency in working within Docker, Kubernetes, and AWS deployments using Jenkins/ArgoCD.
  • Comfortable with frontend/backend integration and performance-sensitive design.
  • Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles
  • RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis
  • Experience with at least one public cloud platform, preferably with AWS


Nice to have:

  • Industry experience in UCaaS/CCaaS, Telephony and PBX domains

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Full Stack Potential: Insight & Career Growth Guide


Real-time Full Stack Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Full Stack in Bengaluru, India, highlighting market share and opportunities for professionals in Full Stack roles.

117290 Jobs in India
117290
4941 Jobs in Bengaluru
4941
Download Full Stack Jobs Trends in Bengaluru and India

Are You Looking for Full Stack Engineer Customer Engagement Platform Job?

Great news! is currently hiring and seeking a Full Stack Engineer Customer Engagement Platform to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RingCentral adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying India laws and regulations

What Is the Average Salary Range for Full Stack Engineer Customer Engagement Platform Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Bengaluru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Full Stack Engineer Customer Engagement Platform?

Key qualifications for Full Stack Engineer Customer Engagement Platform typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Full Stack Engineer Customer Engagement Platform Job Success

RingCentral interview tips for Full Stack Engineer   Customer Engagement Platform

Here are some tips to help you prepare for and ace your Full Stack Engineer Customer Engagement Platform job interview:

Before the Interview:

Research: Learn about the RingCentral's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Full Stack Engineer Customer Engagement Platform interview at RingCentral, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RingCentral's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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