<p></p><p><b>Customer Location</b></p><p><br/></p>Abu Description :</b></p><p><br/></p>We are looking for an experienced SAP Customer Service (CS) Functional Consultant to support end-to-end implementation and optimization of SAP CS modules.
The ideal candidate will have a strong understanding of after-sales service processes and integration with modules such as PP, SD, MM, and Responsibilities :</b></p><p><br/></p>- Analyze business requirements and design SAP CS solutions aligned with best practices in SAP S/4 HANA.<br/><br/><p></p><p>- Configure SAP CS modules, including service orders, contracts, notifications, and warranties.<br/><br/></p><p>- Collaborate with technical teams and cross-functional stakeholders for system integration.<br/><br/></p><p>- Conduct system testing, training, and provide go-live and post-go-live support.<br/><br/></p><p>- Troubleshoot issues and continuously improve CS :</b></p><p><br/></p>- 5 to 8 years of hands-on experience in SAP CS implementations in S/4 HANA and support.<br/><br/><p></p><p>- Strong knowledge of service management, repairs, and installed base management.<br/><br/></p><p>- Experience integrating SAP CS with SD, PP, MM, and PM modules.<br/><br/></p><p>- Excellent communication, documentation, and stakeholder management skills.<br/><br/></p><p>- SAP certification in CS or related modules is a plus.</p><p></p> (ref:hirist.tech)