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Urgent! Global Digital Support Engineer Job Opening In Mumbai – Now Hiring Johnson Matthey
Job Family:
EngineeringJohnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals and process technology.
With operations in over 30 countries, we employ more than 12,600 people.
We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field.
Our unique culture and people give us competitive advantage and will ensure our success for years to come.
You can be part of that success story.
The primary responsibility of the Global Digital Support Engineer is the onboarding of customer onto our customer data portals, through the development of models and mapping of customer datasets.
The role holder will be an integral part of the Syngas Technical Service team; supporting our customer facing engineers and digital team as we seek to role out our digital developments across the syngas customer base.
They will also retain accountability for overseeing the implantation roadmap; charting the customer onboarding progress and collating KPIs/analytics on the usage of our digital portals.
In addition to their responsibilities pertaining to our digital developments they will also support our customer facing engineers across the global team, processing data from customer plants and using modelling tools to prepare reports around catalyst performance.
They will apply technical understanding and knowledge of the CT product portfolio to solve a range of problems and provide recommendations on how to optimise operations.
Your responsibilities:
Maintain roadmap for onboarding targets for our LEVO digital portal across the syngas, hydrogen and refinery purification customer base.
Conduct data analytics and track KPIs regarding digital portal usage, providing insights to regional TSE teams for their engagement with customers.
Onboard new customers onto our portals including model development, customer mapping and validation.
Train regional LEVO superusers/product experts, enabling the local teams to support customers in direct interactions.
Part of the Digital Product Sync team, reviewing targets and implementation of our digital strategy.
Run engineering models to generate performance estimates and recommendations for optimisation.
Data processing and data analysis to ensure we are extracting as much knowledge as possible from the data we have available; working within existing frameworks and procedures
Requirements for the role:
Degree in chemical engineering
Project Management Experience
Communication skills: verbal and written; ability to present complex ideas effectively to senior stakeholders
Understanding of the Catalyst Technologies market place
1-2 years’ experience in a Chemical Engineering/data processing/modelling role
Background in catalysts, absorbents, chemicals and/or additives
How you will be rewarded:
We offer a competitive compensation and benefits package including bonus, excellent pension contributions and 25 days annual leave (varies for shift-based roles and locations).
At JM, an inclusive culture is integral to our values and ambitions for the future.
We are committed to ensuring that everyone can bring their full self to work and thrive in their career.
Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges.
Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM.
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Unlock Your Global Digital Potential: Insight & Career Growth Guide
Real-time Global Digital Jobs Trends in Mumbai, India (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Global Digital in Mumbai, India using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 56324 jobs in India and 2571 jobs in Mumbai. This comprehensive analysis highlights market share and opportunities for professionals in Global Digital roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Johnson Matthey is currently hiring and seeking a Global Digital Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Global Digital Support Engineer Jobs Mumbai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Johnson Matthey adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Global Digital Support Engineer Jobs India varies, but the pay scale is rated "Standard" in Mumbai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Global Digital Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Global Digital Support Engineer interview at Johnson Matthey, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Johnson Matthey's products or services and be prepared to discuss how you can contribute to their success.
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