GoHighLevel Software Development Engineer III Javascript/TypeScript

Job description

<p><p><b>About Us : </b><br/><br/>HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.<br/><br/>We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries.<br/><br/>HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers.<br/><br/>As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day.<br/><br/>Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.<br/><br/><b>Our People : </b><br/><br/>With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment.<br/><br/>We are building more than software; we are building a global community rooted in creativity, collaboration, and impact.<br/><br/>We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.<br/><br/><b>Our Impact : </b><br/><br/>As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month.<br/><br/>Behind those numbers are real people growing their companies, connecting with customers, and making their mark and we get to help make that happen.<br/><br/><b>What You'll Do : </b><br/><br/>- Own services end to end : Design and ship multi tenant services (checkout, payments orchestration, subscriptions, settlement & reconciliation, invoicing, tax hooks).<br/><br/>- Integrate payments at depth : Add PSPs and local methods (cards/3DS, UPI, wallets, BNPL) with resilient webhooks and strictly idempotent APIs.<br/><br/>- Model money correctly : Implement an append only double entry ledger; use event sourcing/CQRS where it meaningfully improves correctness and scale.<br/><br/>- Raise the quality bar : Ship production grade code with contract, integration, property based, and performance tests; instrument everything with OpenTelemetry.<br/><br/>- Run it like you own it : Operate on GKE (GCP) with CI/CD, canaries, autoscaling, SLIs/SLOs, incident response, and on call participation.<br/><br/>- Collaborate & mentor : Partner closely with PM/Design and mentor SDE I/II engineers to multiply team impact.<br/><br/><b>What You'll Lead : </b><br/><br/>- Cross service designs that connect orchestration ledger reconciliation with clear contracts and failure mode analysis.<br/><br/>- Reliability strategy : Define SLIs/SLOs, capacity models, and multi region failover plans; drive DR and chaos drills.<br/><br/>- Data lifecycle : Establish data retention/archival strategies compliant with regulatory requirements.<br/><br/>- Engineering excellence : Level up design reviews, postmortems, and technical strategy across the Payments & Commerce domain.<br/><br/><b>Minimum Qualifications :</b><br/><br/>- 3 - 6+ years building backend services, with strong TypeScript/ Node.js and NestJS experience.<br/><br/>- Practical expertise with MongoDB and/or Firestore (transactions, indexing), plus cache design with Redis and event driven architecture (Kafka, GCP Pub/Sub).<br/><br/>- Strong grasp of distributed systems fundamentals : idempotency, retries/backoff & jitter, message ordering, de dup/outbox for exactly once ish processing, race conditions, concurrency control, and eventual consistency.<br/><br/>- Hands on with Kubernetes and at least one cloud (GCP preferred); familiarity with secrets/KMS and PCI basics.<br/><br/>- Deep testing discipline : unit, integration, contract, and performance testing.<br/><br/>- Schema design : Design and plan schemas with a focus on scalability and backward compatibility.<br/><br/>- Strong problem solving and debugging skills.<br/><br/><b>Nice to have :</b></p><p><br/></p><p>- Frontend : Vue 3 + Vite.<br/><br/>- Data & analytics : BigQuery, Dataflow/Beam, Snowflake.<br/><br/>- Multi region design : Experience with latency budgets and consistency trade offs.<br/><br/>- Observability at scale and hands on chaos/DR practice.<br/><br/>- Prior experience at a fintech, payment processor, or e commerce company.<br/><br/><b>What Success Looks Like (first 612 Months) :</b><br/><br/>- You own 12 services from design production with P99 latency targets met and zero Sev 1s caused by your changes.<br/><br/>- Failure retry rates drop by &gt;30% through improved idempotency and retry/backoff policy.<br/><br/>- Codebases are measurably cleaner (coverage up, linting strict, typed contracts) and you actively mentor 2+ engineers.<br/><br/>- You define or sharpen SLIs/SLOs, capacity models, a multi region failover plan, and data retention/archival standards for your area.<br/><br/>The company is an Equal Opportunity Employer.<br/><br/>As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information.<br/><br/>This information is used solely for compliance with government record keeping, reporting, and other legal requirements.<br/><br/>Providing this information is voluntary and refusal to do so will not affect your application status.<br/><br/>This data will be kept separate from your application and will not be used in the hiring decision.<br/></p><br/></p> (ref:hirist.tech)

Required Skill Profession

Computer Occupations