About Cybage
Cybage Software Pvt.
Ltd.
is a technology consulting is a technology consulting organization specializing in outsourced product engineering services.
As a leader in technology & product engineering space, Cybage works with some of the world's largest Independent Software Vendors (ISVs).
Our solutions are focused on modern technologies and are enabled by a scientific, data-driven system called Decision Mines for Digital Excellence
TECHNOLOGY PROFICIENCIES:
Strong programming skills in a range of technologies, languages, and standards, such as REST, SOAP, GoLang, SQL, Data Transformations, JSON, OpenAPI, Python, and JavaScript
Expertise in cloud platforms (AWS, GCP)
Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders
Strong track record of collaboration with cross-functional teams in a dynamic environment
Familiarity with the television, streaming, and digital advertising ecosystem is strongly preferred
RESPONSIBILITIES:
Collaborate with cross-functional teams, including Product, Engineering, and Client Success to ensure smooth implementation
Serve as the main point of contact for clients during onboarding and integration, escalating complex issues to senior team members as needed
Learn the VideoAmp API suite to guide clients through integration processes and troubleshoot common issues
Support the implementation of technical solutions that align with client needs and business objectives
Assist in managing client integration projects by coordinating tasks, gathering requirements, and ensuring timely communication
Document integration processes, client configurations, and technical learnings to contribute to team knowledge and efficiency
Identify and work closely with internal teams to address gaps and deficiencies
QUALIFICATIONS:
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
Strong interest in technology and client-facing work, with the desire to grow into a technical account or solutions role
Basic understanding of APIs and integration concepts (e.g., REST, JSON) through coursework, internships, or hands-on learning
Strong interpersonal and communication skills, with the ability to clearly interact with both technical and non-technical audiences
Ability to manage multiple tasks and client requests in a fast-paced, dynamic environment