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Hardware Support Engineer Job Opening In Thiruvananthapuram – Now Hiring CONNECTING 2 WORK


Job description

Job Description

  • Taking ownership of customer issues reported and seeing problems through to resolution

  • Following COMPANY’S standard procedures for proper escalation of unresolved issues to the appropriate internal teams

  • Research and identify solutions to solve the issues

  • Diagnose and troubleshoot technical issues.

  • Ask customers targeted questions to quickly understand the root of the problem

  • Track computer system issues through to resolution, within agreed time limits

  • Properly escalate unresolved issues to Service In-charge / Service Manager

  • Provide prompt and accurate feedback to customers

  • Refer to internal database or external resources to provide accurate tech solutions

  • Ensure all issues are properly logged

  • Prioritize and manage several open issues at one time

  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting

  • Prepare accurate and timely reports as per company policy.

  • Document technical knowledge in the form of notes and manuals

  • Maintain jovial relationships with clients

  • Ensure additional revenue generation from all customers sites.

  • Be updated with latest technologies and technical skills and keep tool kit and calibrated Multi meter etc.

    always avaibale with you.

  • Preperation and submission of monthly reports

  • Ensure customer satisfaction
  • Required Skill Profession

    Engineers


    • Job Details

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    Unlock Your Hardware Support Potential: Insight & Career Growth Guide


    Real-time Hardware Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Hardware Support in Thiruvananthapuram, India, highlighting market share and opportunities for professionals in Hardware Support roles.

    46688 Jobs in India
    46688
    361 Jobs in Thiruvananthapuram
    361
    Download Hardware Support Jobs Trends in Thiruvananthapuram and India

    Are You Looking for Hardware Support Engineer Job?

    Great news! is currently hiring and seeking a Hardware Support Engineer to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CONNECTING 2 WORK adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying India laws and regulations

    What Is the Average Salary Range for Hardware Support Engineer Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Thiruvananthapuram. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Hardware Support Engineer?

    Key qualifications for Hardware Support Engineer typically include Engineers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Hardware Support Engineer?

    To improve your chances of getting hired for Hardware Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Hardware Support Engineer Job Success

    CONNECTING 2 WORK interview tips for Hardware Support Engineer

    Here are some tips to help you prepare for and ace your Hardware Support Engineer job interview:

    Before the Interview:

    Research: Learn about the CONNECTING 2 WORK's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Hardware Support Engineer interview at CONNECTING 2 WORK, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CONNECTING 2 WORK's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Hardware Support Engineer Positions

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