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Urgent! HCLTECH Mega Walk-in Drive - International Banking Voice Process Job Opening In tamil nadu – Now Hiring HCLTech

HCLTECH Mega Walk in Drive International Banking Voice Process



Job description

HCLTECH Mega Walk-in Drive - International Banking Voice Process


Walk-in Drive Details:

Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai

Date: 23rd October 2025.

⏰ Time: 12:00 PM - 3:00 PM

Contact HR : Sanjay.


Job Title: Client Support Specialist – UK Client Services (Voice Process)


Job Summary:

We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai.

This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries.

The ideal candidate will have 1–2 years of experience in international calling, specifically supporting UK clients.


Key Responsibilities :

  • Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner.

  • Address client issues related to services, transactions, or operational concerns.

  • Maintain detailed and accurate records of all client interactions using CRM tools.

  • Escalate unresolved issues to internal teams and ensure timely follow-up.

  • Collaborate with internal departments to enhance client satisfaction and service delivery.

  • Ensure compliance with UK data protection and service standards.


Required Skills and Experience:

  • 1–2 years of experience in international voice-based client support, preferably with UK clients.

  • Excellent spoken English with a neutral or UK-accented tone.

  • Strong interpersonal, communication, and problem-solving skills.

  • Familiarity with CRM platforms such as Salesforce, Zendesk, or similar.

  • Willingness to work full-time from the Navalur, Chennai office (no hybrid/remote option).


Preferred Qualifications:

  • Bachelor’s degree in any discipline.

  • Certifications in client service or voice process operations are a plus.

  • Understanding of UK business culture and client expectations.


Required Skill Profession

Other General



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