🚀 HCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | Chennai 🚀
We are hiring experienced professionals for the role of at OTC Dispute Management HCLTech
📍 Interview Location:
HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119
🗓️ Interview Date: 18th to 20 th Aug 2025 ( Saturday & Sunday )
⏰ Interview Time: 10:00 AM – 3:00 PM
📌 Work Location: Chennai
🧑 💼 HR SPOC: Harish.
K
📈 Experience Required: 4 -8 Years (only eligible)
Shift : US Shift
Notice Period: Immediate Joiners
JOB Description
- Lead resolution of high-value or complex disputes.
- Act as a point of contact for escalations from analysts and associates.
- Conduct deep-dive analyses on dispute drivers and financial impact.
- Develop and refine SOPs based on evolving business needs.
- Liaise with legal and compliance teams for sensitive cases.
- Drive automation initiatives in dispute tracking and resolution.
- Mentor junior team members and conduct quality reviews.
- Represent the dispute team in cross-functional meetings.
- Stakeholder Management – Handle escalations and communicate with senior stakeholders.
- Advanced Reporting – Build and interpret complex dispute metrics.
- Project Management – Lead initiatives to reduce dispute cycle time.
- Compliance Expertise – Navigate legal and regulatory frameworks.
- Mentorship – Guide junior team members and review their work.
- Tool Proficiency – Use ERP/CRM systems (e.G., SAP, Oracle) for dispute tracking.
- Change Management – Support implementation of new policies or tools.