Job description
 
                         🚀 HCLTech Mega Walk-In Drive – OTC Account Activation & Setup | 3-7 Yrs Exp | Chennai 🚀
We are hiring experienced professionals for the role of at OTC Account Activation & Setup HCLTech
📍 Interview Location:
HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119
🗓️ Interview Date: 18th to 20th Aug 2025
⏰ Interview Time: 10:00 AM – 3:00 PM
📌 Work Location: Chennai
🧑 💼 HR SPOC: Harish.
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📈 Experience Required: 3 -7 Years (only eligible)
 Shift : US Shift
 Notice Period: Immediate Joiners
- Carry a copy of your updated resume.
- Bring a valid government ID proof (Aadhaar/PAN/Driving License).
- Arrive at the venue between 10:00 AM to 3:30 PM for registration.
Account Activation
-  Review and approve standard account setup requests.
-  Coordinate with compliance and finance teams for KYC checks.
-  Monitor SLAs for account creation and updates.
-  Resolve discrepancies in submitted account data.
-  Support internal audits by providing account documentation.
-  Train new joiners on account setup procedures.
-  Generate reports on account creation volumes and turnaround times.
-  Assist in implementing minor process improvements
-  Team Management: Ability to assign tasks, monitor workloads, and support team performance.
-  Escalation Handling: Resolve complex or high-risk account setup issues.
-  Root Cause Analysis: Investigate recurring errors and implement corrective actions.
-  Policy Enforcement: Ensure adherence to data governance and compliance standards.
-  Cross-Functional Collaboration: Work with IT, finance, and compliance teams.
-  SOP Maintenance: Update and enforce standard operating procedures.
-  Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.
Account Activation – credit review
-  Oversee end-to-end setup and activation of Credit cards and linked accounts using Credit Card systems.
-  Able to navigate and validate customer related information in Credit Card system and customer provided documents.
-  Collaborate with internal teams (Compliance, IT, Customer Service, Risk, Credit) to ensure smooth onboarding and card activation.
-  Ensure adherence to regulatory standards including KYC, Credit Scores, and PCI-DSS during onboarding and account setup.
-  Monitor and report on key performance indicators (KPIs) such as setup turnaround time, error rates, and customer satisfaction.
-  Troubleshoot and resolve issues related to card setup, SAP integration, and account configuration.
-  Participate in system upgrades, UAT testing, and process improvement initiatives.
-  Maintain documentation for procedures, workflows, and compliance audits.
-  Knowledge of working in SAP Customer Master Data module
-  Experience with Credit Card similar card systems.
-  Bachelor’s degree in Finance, Business Administration, or experience in related field.
-  2+ years of hands-on experience in SAP (FI, CRM, FSCM).
-  Strong understanding of card services, account setup workflows, and financial operations.
-  Familiarity with compliance frameworks.
-  Proficient in SAP reporting tools, MS Excel, and workflow automation platforms.
-  Excellent communication, analytical, and stakeholder management skills.
 
                    
                    Required Skill Profession
 
                     
                    
                    Information And Record Clerks